FieldGuide IT Company Research Report

Company Overview

• Name: FieldGuide IT

• Mission of the Company: FieldGuide IT is committed to transforming IT management with a proactive, people-first, light-hearted, and effective approach. They aim to eliminate the detachment that often separates users from IT resources by making technology empowering, approachable, and honest.

• Founded by: Nicole McCall and Joseph Gerlach

• Headquarters: Denver, Colorado

• Key People in the Company:

• Nicole McCall - Founder / CXO

• Joseph Gerlach - Founder / CEO

• Chris Kampfe - CRO

• Erin Hallows - Dir of People Ops Strategy & Services

• Hoyt Adams - Dir of Account Mgmt

• Number of Employees: No information is available

• Revenue of the Company: No information is available

• What is the Company Known For: FieldGuide IT is recognized for its people-first tech support and strategic IT management solutions.

Products

Overview of Products Offered

FieldGuide IT offers a range of IT management and support services designed to empower businesses to focus on their core operations. The following are key services offered:

1. Technical Support

• Description: Provides direct, friendly, and knowledgeable support without the traditional ticketing system.

• Key Features:

• Personalized IT assistance through Slack and other direct communication methods.

• Building relationships by understanding workflows and solving tech issues collaboratively.

2. Employee & Equipment Management

• Description: Manages employee onboarding and offboarding, hardware purchasing, and installation.

• Key Features:

• Seamless transition management during employee life-cycle stages.

• Inventory management for both physical and digital assets.

3. IT Strategy & Project Management

• Description: Offers strategic planning and execution for complex IT projects.

• Key Features:

• Custom IT solutions aligned with business goals.

• Budgeting and task management expertise.

4. Information Security

• Description: Protects teams from current threats and ensures data security.

• Key Features:

• Email system protection.

• Critical data monitoring and security measures.

5. Network Engineering

• Description: Improves and secures network infrastructure.

• Key Features:

• Ensures compliance assessment readiness.

• Enhances network performance.

6. Workplace Experience

• Description: Optimizes IT setups to enhance workflow efficiency.

• Key Features:

• Customization of conference room tech.

• Strategic management of data resources.

7. CTO on Tap

• Description: Provides solutions architecture services for strategic tech challenges.

• Key Features:

• Comprehensive planning and execution from compliance to office setup.

8. xBoarding (Cross Boarding)

• Description: Handles onboarding and offboarding processes to ensure smooth transitions.

• Key Features:

• Management of physical and digital inventories.

Recent Developments

• New Products Launched: No new products have been launched as per the available information.

• New Features Added to Existing Products: No information is available.

• Partnerships: No information is available.

Conclusion

FieldGuide IT is a dynamic company driven by a mission to redefine IT management through a more personalized and effective approach. Founded by Nicole McCall and Joseph Gerlach, the company leverages their vast industry experience to break traditional barriers in IT support, making it a business-first and human-centric service. Their comprehensive offerings in technical support, IT strategy, and employee management provide a holistic solution for their clients. The company operates out of Denver, Colorado, ensuring close-knit relationships and direct communication with clients.