FieldPulse Company Research Report

Company Overview

• Name: FieldPulse

• Mission of the Company: At FieldPulse, the mission is to empower field service companies to thrive by streamlining their business and field operations. The company believes that with the right tools, businesses can focus on serving customers, growing teams, and building lasting success.

• Founder and Key People: Founded by Gabriel Pinchev, who is also the CEO.

• Headquarters: Dallas, Texas

• Number of Employees: No information is available.

• Revenue: No information is available.

• What the Company is Known For: FieldPulse is known for its field service management (FSM) software, which provides an all-in-one solution for managing field service operations, including scheduling and dispatching, estimates, invoices, customer management, and more.

Products

FieldPulse provides a comprehensive FSM platform designed to help field service businesses manage operations more efficiently. Key offerings include:

• Scheduling and Dispatching: Enhances service delivery with intelligent job scheduling that maximizes the use of resources.

• Estimates and Invoices: Simplifies the creation of estimates and invoices with quick conversion from estimates to invoices, offering various payment options.

• Customer Management (CRM): Centralizes customer data, streamlines communication, and strengthens customer relationships with automated follow-ups.

• Dashboards and Reporting: Provides robust reporting for better decision-making and tracking of key business metrics.

• Work Order Management: Simplifies task assignments and tracking to keep jobs on schedule and ensure high-quality completion.

• Inventory Management: Offers real-time inventory tracking to prevent stock shortages and delays.

• Project Management: Helps in overseeing tasks, resources, and timelines for effective project delivery.

• Custom Workflows: Allows business-specific workflow customization to automate repetitive tasks.

• Customer Communication Tools: Keeps clients informed with automated status updates and real-time messaging.

• Customer and Booking Portals: Offers self-service options for clients to book services, view job history, and make payments online.

• FieldPulse Financing: Provides customer financing options to enhance cash flow and improve sales.

Products' Key Features

• Mobile App: Lets users access critical business functions on the go for real-time scheduling, invoicing, and customer management.

• Integration Capabilities: Supports integration with various applications, such as QuickBooks for accounting, making it versatile for business operations.

Recent Developments

• New Partnerships:

• FieldPulse has formed a significant partnership with The Glass Guru, which will implement FieldPulse’s FSM software across more than 85 franchise locations in the US and Canada.

• Integration with technologies like Free2Grow and XAPP AI has been announced to drive efficiency and revenue.

• Funding: FieldPulse recently announced a $21 million Series B funding round led by Fulcrum Equity Partners intended to accelerate growth.

• Features Update: Continuous enhancements such as integration with AI voice technology and improvements in customer management features have been launched.

• Ratings: FieldPulse was named the #1 Field Service Management Software in the G2 Spring 2024 Rankings.

• Average Customer Growth: FieldPulse reports that customers typically see a 78% annual growth rate.

Key Industry Solutions Offered

• Residential and Commercial Services: Solutions tailored for HVAC, electrical, plumbing, garage doors, locksmiths, property management, and more.

• Franchise Management: Offers franchise operators centralized control over operations with integrated financial reporting and scheduling.

• Vertical-Specific Solutions: Customized offerings for industries such as safety and security, AV installations, and septic services to address unique business needs.

Contact Information

• Sales Contact: 855-981-7900

• Customer Support: 469-382-5668

• Location: 8144 Walnut Hill Lane, Dallas, TX 75231

• Website: [FieldPulse Home Page](https://www.fieldpulse.com)

Conclusion

FieldPulse presents a wide-ranging suite of innovative and user-friendly tools aimed at enhancing productivity and management efficiency within field service industries, marked by a strong focus on customer support and seamless integration with existing business processes.