Filiassur Company Profile

Background

Overview

Founded in 2007, Filiassur is a French insurance brokerage firm specializing in the remote distribution of personal insurance products. The company designs and offers insurance solutions that cover financial consequences of life events such as hospitalization, accidents, dependency, and death. With a client base exceeding 300,000 individuals, Filiassur has established itself as a leader in the direct distribution of life insurance products in France.

Mission and Vision

Filiassur's mission is to provide accessible, straightforward, and affordable insurance products without medical selection, ensuring comprehensive coverage for a broad demographic. The company's vision centers on leveraging innovative distribution channels to meet the evolving needs of consumers in the insurance sector.

Key Strategic Focus

Core Objectives

Product Innovation: Developing niche insurance products tailored for remote distribution, emphasizing simplicity and affordability.

Market Expansion: Extending operations beyond France to other European markets, including Spain and Italy.

Digital Transformation: Enhancing digital infrastructure to streamline customer interactions and internal processes.

Areas of Specialization

Filiassur specializes in life and health insurance products, including:

Hospitalization coverage

Accidental death insurance

Dependency insurance

Funeral insurance

Key Technologies Utilized

To support its strategic objectives, Filiassur has invested in hyper-converged infrastructure solutions, notably implementing Nutanix's HCI with the AHV hypervisor and Prism performance management tool. This technological advancement has enhanced the company's agility and scalability, facilitating its growth ambitions.

Primary Markets Targeted

While maintaining a strong presence in France, Filiassur has expanded its operations to Spain, Italy, Tunisia, and Morocco, aiming to capture a larger share of the European insurance market.

Financials and Funding

Funding History

In April 2018, Tikehau Capital, a global alternative asset management firm, invested €30 million in Filiassur. This investment was intended to support Filiassur's growth and development across Europe.

Utilization of Capital

The capital infusion from Tikehau Capital has been directed towards:

Infrastructure Enhancement: Upgrading IT systems to support digital transformation initiatives.

Market Expansion: Entering new European markets and strengthening existing operations.

Product Development: Creating innovative insurance products to meet diverse customer needs.

Pipeline Development

Product Portfolio

Filiassur's product offerings include:

Health Insurance: Coverage for hospitalization and medical expenses.

Life Insurance: Policies providing financial support in the event of death.

Pet Insurance: Coverage for veterinary expenses and related costs.

Pension Plans: Financial products designed to support individuals during retirement.

Development Timelines

The company continues to innovate within its product lines, with ongoing efforts to introduce new insurance solutions tailored to emerging market demands.

Technological Platform and Innovation

Proprietary Technologies

Filiassur has implemented Nutanix's hyper-converged infrastructure, integrating the AHV hypervisor and Prism management tool. This deployment has enhanced the reliability and scalability of the company's IT infrastructure.

Scientific Methodologies

The company employs data-driven approaches to assess customer needs and tailor insurance products accordingly, ensuring relevance and competitiveness in the market.

Leadership Team

Key Executives

Denis Bizien: Co-Founder, Chairman, Chief Executive Officer, President, and General Manager. Under his leadership, Filiassur has grown to serve over 300,000 clients and expanded its operations internationally.

David Desplas: Group Chief Financial Officer. He oversees the company's financial strategy and operations, ensuring fiscal health and supporting growth initiatives.

Jean-Marc Dessalas: Director of Transformation and Information Systems. Appointed in 2024, he is responsible for digitalizing customer journeys, internal processes, and leading innovation projects. His previous experience includes roles at HomeServe Group and Europcar.

Leadership Changes

In 2024, Jean-Marc Dessalas succeeded Thibaut Quinzain as Director of Transformation and Information Systems. Dessalas brings extensive experience in IT and transformation roles, including positions at HomeServe Group and Europcar.

Competitor Profile

Market Insights and Dynamics

The European insurance market is characterized by increasing demand for personalized and accessible insurance products. The trend towards digitalization and remote distribution channels has intensified competition among insurance brokers.

Competitor Analysis

Filiassur's primary competitors include:

Finaxy: A French insurance brokerage firm offering a wide range of insurance products.

Macbeth: A UK-based insurance broker providing personal and commercial insurance solutions.

HIBL: An insurance brokerage firm specializing in various insurance products.

BMS: A global insurance and reinsurance broker.

Miller: An independent specialist insurance and reinsurance broker.

These competitors operate in similar markets, offering comparable products and services, thereby contributing to a competitive landscape.

Strategic Collaborations and Partnerships

In 2018, Filiassur partnered with Tikehau Capital, which invested €30 million to support the company's growth and European expansion. This strategic partnership has provided Filiassur with the financial resources and expertise to accelerate its development initiatives.

Operational Insights

Market Position

Filiassur holds a leading position in the French market for remote distribution of life insurance products. Its focus on product innovation and digital transformation has enabled the company to differentiate itself from competitors.

Competitive Advantages

Specialized Product Offerings: Tailored insurance products designed for remote distribution.

Technological Infrastructure: Advanced IT systems supporting efficient operations and customer service.

Strategic Partnerships: Collaboration with Tikehau Capital providing financial strength and growth opportunities.

Strategic Opportunities and Future Directions

Expansion Plans

Filiassur aims to continue its expansion into additional European markets, leveraging its expertise in remote distribution to capture new customer segments.

Digital Initiatives

The company is committed to further digitalizing its operations, enhancing customer experiences, and streamlining internal processes to maintain a competitive edge.

Product Development

Ongoing efforts are focused on developing innovative insurance products that address emerging consumer needs and market trends.