Findhelp Company Profile

Background

Mission and Vision

Founded in 2010, Findhelp is dedicated to connecting individuals in need with programs that serve them, ensuring access with dignity and ease. The company envisions a modernized social safety net that efficiently collaborates across government programs, philanthropy, and community-based initiatives.

Primary Focus and Industry Significance

Operating at the intersection of technology and social care, Findhelp has developed a comprehensive software platform that enables community organizations, governments, healthcare entities, and businesses to manage and coordinate care effectively. By addressing social determinants of health (SDoH), Findhelp plays a pivotal role in enhancing health outcomes and building healthier communities.

Key Strategic Focus

Core Objectives

Enhancing Social Care Access: Streamlining the process for individuals to find and connect with social services.

Facilitating Care Coordination: Providing tools for organizations to manage referrals, track outcomes, and collaborate efficiently.

Areas of Specialization

Social Care Technology: Developing platforms that integrate social care into various systems, addressing SDoH.

Data Analytics: Offering actionable insights to tailor SDoH programs for maximum impact.

Key Technologies Utilized

Screening and Referral Systems: Tools for assessing needs and managing referrals.

Closed-Loop Referral Networks: Ensuring feedback and follow-up in the referral process.

System Integrations: Seamless integration with existing workflows and systems of record.

Primary Markets Targeted

Healthcare Systems: Assisting in integrating social care into patient management.

Government Agencies: Supporting public sector initiatives to improve community health.

Nonprofit Organizations: Enhancing service delivery and coordination.

Financials and Funding

Funding History

As of January 2025, Findhelp's annual revenue reached $35 million. The company has experienced significant growth, reflecting its expanding market presence and the increasing demand for social care technology solutions.

Notable Investors

Specific investor information is not publicly disclosed.

Utilization of Capital

Investments have been directed towards platform development, expanding the social care network, and enhancing data analytics capabilities.

Pipeline Development

Key Pipeline Candidates

Findhelp continually enhances its platform to address emerging needs in social care. Recent developments include:

Marketplace Fulfillment Services: Direct delivery of essential goods and services to meet immediate SDoH needs.

Advanced Analytics and Reporting: Providing actionable data and trend analysis for informed decision-making.

Development Stages and Timelines

These features are in various stages of development, with phased rollouts planned throughout 2025.

Technological Platform and Innovation

Proprietary Technologies

Comprehensive Social Care Network: Over 600,000 program locations nationwide, verified by Findhelp’s data operations team.

Closed-Loop Referral System: Ensuring efficient communication and follow-up between service providers and clients.

Significant Scientific Methods

Data Verification Processes: Rigorous methods to ensure the accuracy and reliability of program information.

Outcome Tracking Mechanisms: Tools to monitor and evaluate the effectiveness of referrals and services provided.

Leadership Team

Erine Gray, Founder & CEO: Established Findhelp in 2010, leading the company’s mission to modernize the social safety net.

Jaffer Traish, Chief Operating Officer: Oversees daily operations, ensuring alignment with strategic goals.

Chad Denton, Chief Financial Officer: Manages financial strategy and growth initiatives.

Mukta Nandwani, Chief Technology Officer: Leads technological development and innovation efforts.

Glen Chambers, Sr. Vice President of Government Relations: Manages relationships with government entities to advance social care initiatives.

Amy Gordona, Vice President of Marketing: Directs marketing strategies to enhance brand visibility and engagement.

Art Lopez, Vice President of Business Development: Focuses on expanding partnerships and business opportunities.

Jay Painter, Vice President of People Operations: Oversees human resources and organizational culture.

Julia Jones, Vice President of Network Development: Leads efforts to expand and strengthen the social care network.

Rachel Lauderdale, Vice President of Customer & Community Success: Ensures customer satisfaction and community engagement.

Rachel Thomas, Vice President of Operations: Manages operational processes to support company growth.

Tyler Hartung, Vice President of Revenue Operations: Oversees revenue strategies and financial performance.

Leadership Changes

No recent significant changes or appointments within the company's leadership have been publicly disclosed.

Competitor Profile

Market Insights and Dynamics

The social care technology market is experiencing rapid growth, driven by increasing recognition of SDoH's impact on health outcomes. Organizations are seeking integrated solutions to address these determinants, creating a dynamic and competitive landscape.

Competitor Analysis

Key competitors include:

Unite Us: Focuses on coordinated care networks, connecting health and social service providers.

NowPow: Offers personalized community referral platforms to address SDoH.

Healthify: Provides social determinants of health solutions to integrate social services into healthcare.

These companies emphasize network building, data integration, and outcome tracking, similar to Findhelp's offerings.

Strategic Collaborations and Partnerships

Findhelp has established significant partnerships to enhance its platform and reach:

MHK's CareProminence Integration: Enhancing health equity by integrating Findhelp's referral system with MHK's platform.

New Mexico Health Care Authority: Launched a statewide closed-loop referral system to improve social care coordination.

These collaborations strengthen Findhelp's market position and innovation capacity.

Operational Insights

Strategic Considerations

Findhelp's commitment to privacy, transparent pricing, and a whole-person approach differentiates it from competitors. Its extensive network and user base provide a competitive advantage in delivering comprehensive social care solutions.