Finvi Company Profile
Background
Overview
Finvi, formerly known as Ontario Systems, is a leading provider of enterprise technologies that streamline and accelerate revenue recovery for clients across healthcare, government, accounts receivable management (ARM), and financial institutions. With over 40 years of experience, Finvi offers intelligent, agile solutions that drive clear, compliant financial results for numerous organizations.
Mission and Vision
Finvi's mission is to transform the consumer payment journey by providing innovative, human-centric workflow platforms that enhance operational efficiency and financial outcomes. The company's vision is to be the premier provider of enterprise technologies that effectively engage those who pay, enabling clients to generate more revenue at reduced costs.
Primary Area of Focus
Finvi specializes in revenue cycle management (RCM) solutions, focusing on automating processes and modernizing communication and payment tools to optimize cash collections and improve the patient financial experience. The company's platforms, such as Velosidy® for collections and Artiva HCx® for RCM, leverage AI and machine learning to enhance operational efficiency and compliance.
Industry Significance
Finvi holds a significant position in the RCM market, serving over 600 hospital networks, including five of the 15 largest systems in the U.S. The company also serves eight of the ten largest ARM agencies in the United States and numerous financial institutions globally. Additionally, Finvi's workflow platforms support governmental agencies and court systems at federal, state, and municipal levels.
Key Strategic Focus
Core Objectives
Finvi aims to enhance revenue recovery operations by providing intelligent, agile solutions that drive clear, compliant financial results for its clients. The company focuses on delivering innovative workflow solutions that transform the patient financial experience and improve operational efficiency.
Specific Areas of Specialization
Finvi specializes in:
- Revenue Cycle Management (RCM): Automating and streamlining revenue recovery processes to improve cash collections and financial outcomes.
- Accounts Receivable Management (ARM): Providing solutions that enhance collections efficiency and compliance for ARM agencies.
- Government Services: Offering workflow platforms that support governmental agencies and court systems in managing collections and payments.
Key Technologies Utilized
Finvi employs advanced technologies, including:
- Artificial Intelligence (AI): Utilized in platforms like Velosidy® and Artiva HCx® to enhance operational efficiency and compliance.
- Machine Learning: Integrated into solutions to improve decision-making and optimize collections strategies.
- Robotic Process Automation (RPA): Implemented to automate manual processes, reducing errors and increasing efficiency.
Primary Markets Targeted
Finvi primarily targets:
- Healthcare Providers: Hospitals and health systems seeking to optimize revenue cycle processes and improve patient financial engagement.
- Accounts Receivable Management Agencies: Organizations aiming to enhance collections efficiency and compliance.
- Government Agencies: Federal, state, and municipal entities requiring efficient collections and payment solutions.
Financials and Funding
Funding History
Specific details regarding Finvi's total funds raised and recent funding rounds are not publicly disclosed. The company has been privately held and has not announced any public offerings.
Notable Investors
Information about Finvi's investors is not publicly available.
Utilization of Capital
Finvi has utilized its capital to:
- Product Development: Enhancing existing platforms and developing new solutions to meet client needs.
- Acquisitions: Expanding capabilities through strategic acquisitions, such as the purchase of Fonative to enhance consumer engagement offerings.
- Market Expansion: Broadening its client base across healthcare, government, and financial institutions.
Pipeline Development
Key Pipeline Candidates
Finvi's pipeline includes:
- Velosidy® Platform: A next-generation collections and payments platform designed to streamline operations and improve compliance.
- Artiva HCx® Platform: A revenue cycle management platform tailored for healthcare organizations to enhance patient financial engagement and accelerate cash flow.
Stages of Development
Both platforms are in active development, with ongoing enhancements to meet evolving client needs.
Target Conditions
The platforms aim to address challenges in:
- Revenue Cycle Management: Optimizing processes to improve cash collections and financial outcomes.
- Accounts Receivable Management: Enhancing collections efficiency and compliance.
- Patient Financial Engagement: Improving the patient experience through streamlined payment processes.
Anticipated Milestones
Finvi continues to release updates and new features for its platforms, with specific timelines for future milestones not publicly disclosed.
Technological Platform and Innovation
Proprietary Technologies
Finvi's proprietary technologies include:
- Velosidy® Platform: A SaaS collections and payments platform that integrates intelligent automation and AI-driven insights.
- Artiva HCx® Platform: A revenue cycle management platform designed for healthcare organizations, incorporating configurable workflows and deep integration capabilities.
Significant Scientific Methods
Finvi employs:
- Robotic Process Automation (RPA): To automate manual processes, reducing errors and increasing efficiency.
- AI-Driven Segmentation: Utilizing machine learning models to analyze behavior and performance, helping prioritize efforts and maximize returns.
AI-Driven Capabilities
The company's AI-driven capabilities include:
- Automated Workflow: Reducing administrative workload and speeding the path to revenue recovery.
- Integrated Payments: Simplifying the payment experience for agents and consumers alike.
Leadership Team
Key Executives
- Tim O'Brien: Chief Executive Officer (CEO).
- Professional Background: Over 40 years of experience in the receivables industry, leading Finvi to become a recognized brand in the RCM market.
- Key Contributions: Guided the company through significant growth and innovation, including the rebranding from Ontario Systems to Finvi.
- Priti Shah: Former Chief Product Officer.
- Professional Background: Extensive experience in product development and management within the technology sector.
- Key Contributions: Led the development and enhancement of Finvi's product offerings, ensuring alignment with client needs and market trends.
- Raj Sethuraman: Chief Product and Technology Officer.
- Professional Background: Background in technology and product management, with a focus on delivering innovative solutions.
- Key Contributions: Oversees product and technology strategy, driving the development of Finvi's platforms to meet evolving client needs.
Leadership Changes
- Jamie Fernandes: Appointed Chief Product Officer in October 2025.
- Predecessor: Priti Shah.
- Role: Oversees product strategy and development, focusing on enhancing Finvi's product offerings.
Competitor Profile
Market Insights and Dynamics
The revenue cycle management market is experiencing growth due to increasing demand for efficient and compliant solutions. Key trends include the adoption of AI and automation technologies to streamline processes and improve financial outcomes.
Competitor Analysis
Key competitors in the RCM market include:
- Katabat: Offers collections and debt management solutions with a focus on customer engagement.
- Columbia Ultimate: Provides debt collection software and services for various industries.
- Justice Systems: Specializes in court case management and collections software.
Strategic Collaborations and Partnerships
Finvi has formed strategic partnerships to enhance its offerings:
- Prodigal: Partnered to integrate conversation intelligence into ARM and healthcare RCM industries, providing clients with more intelligent and seamless consumer interactions.