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First Citizens India, also known as FC Global Services India LLP, is a subsidiary of First Citizens BancShares, Inc., a top 20 U.S. financial institution with over $200 billion in assets. Established in 2018 and headquartered in Bengaluru, India, First Citizens India serves as a Global Capability Center (GCC) supporting the strategic business priorities of First Citizens Bank, the primary U.S. banking subsidiary of First Citizens BancShares. The company's mission is to deliver value and manage risks across various domains, including technology, enterprise operations, finance, cybersecurity, risk management, and credit administration.

As a key component of First Citizens BancShares' Global Services division, First Citizens India focuses on leveraging Indian talent and capabilities to drive productive business outcomes. The company specializes in technology transformations, building global delivery capabilities, and handling large-scale programs and platforms. Its primary markets include the United States, where it supports First Citizens Bank's operations, and India, where it continues to expand its presence and capabilities.

In March 2024, First Citizens BancShares announced plans to acquire SVB Global Services India, the Indian subsidiary of the bankrupt Silicon Valley Bank's parent company, for up to $21.8 million. This acquisition is expected to enhance First Citizens India's capabilities and align with the company's strategic objectives.

First Citizens India operates as a Global Capability Center, focusing on delivering value and managing risks for First Citizens Bank's lines of business. The company emphasizes technological innovation, enterprise operations, finance, cybersecurity, risk management, and credit administration. By leveraging advanced technologies and methodologies, First Citizens India aims to drive significant technology transformations and build global delivery capabilities.

In March 2025, First Citizens India appointed Satya Prakash Ranjan as Country Head and Head of Technology. With over 25 years of experience in technology, analytics, and consulting, Ranjan previously served as the Country Managing Director for Telstra, overseeing Technology, Data, Networks, and Shared Services capability centers in Bangalore, Pune, and Hyderabad. He has also held leadership positions at Fidelity Investments, Citigroup, and Accenture. Ranjan holds an MBA in Finance from the Indian Institute of Management, Kolkata, and a BTech in Electrical and Electronics Engineering from the Indian Institute of Technology, Delhi.

First Citizens India operates within the financial services industry, which is characterized by rapid technological advancements and increasing competition. The company's primary competitors include other Global Capability Centers established by multinational financial institutions in India. These competitors focus on similar areas such as technology, enterprise operations, and risk management, aiming to support their parent companies' global operations.

First Citizens India's strategic roadmap includes expanding its capabilities in technology and operations to support the growing needs of First Citizens Bank. The company aims to leverage its strengths in technology transformations and global delivery to drive productive business outcomes. By focusing on innovation and operational excellence, First Citizens India is well-positioned to achieve its future objectives and contribute to the overall success of First Citizens BancShares.

For more information, visit First Citizens India's LinkedIn page:

First Citizens India is headquartered in Bengaluru, Karnataka, India.