First Class Realty & Management Company Profile

Background

Overview

First Class Realty & Management is a professional property management firm specializing in single-family residences. With over 30 years of experience, the company is dedicated to providing transparent, consistent, and responsive services to property owners and tenants alike. The firm is headquartered in Cypress, Texas, and is recognized for its commitment to ethical practices and client satisfaction.

Mission and Vision

The company's mission is to offer cost-effective and professional property management services that make property ownership effortless for clients. By fostering professional excellence and maintaining a team spirit, First Class Realty & Management aims to set the standard for property management in the Houston area.

Industry Significance

As a member of the National Association of Residential Property Managers (NARPM), First Class Realty & Management adheres to industry best practices and stays updated on property management laws and codes, ensuring high standards of service and compliance.

Key Strategic Focus

Core Objectives

The company focuses on delivering exceptional property management services by emphasizing communication, consistency, and experience. Their goal is to maximize property value and ensure tenant satisfaction through proactive management and transparent operations.

Areas of Specialization

First Class Realty & Management specializes in single-family property management, offering services such as tenant screening, maintenance coordination, financial reporting, and handling HOA violations. They also provide marketing services to attract qualified tenants and ensure optimal returns on investment properties.

Key Technologies Utilized

The company employs modern technologies to enhance operational efficiency, including online portals for 24/7 access to financial statements and maintenance requests. They also utilize social media marketing strategies to expand the reach of property listings, maximizing visibility to potential tenants or buyers.

Primary Markets Targeted

First Class Realty & Management primarily serves the Houston metropolitan area, including Cypress, Katy, Spring, Magnolia, Conroe, Humble, Hockley, Spring Branch, The Woodlands, Tomball, and Memorial. Their services cater to property owners seeking professional management solutions in these regions.

Financials and Funding

Funding History

Specific details regarding the company's funding history, total funds raised, and recent funding rounds are not publicly disclosed. As a privately held firm, First Class Realty & Management does not publicly share detailed financial information.

Notable Investors

Information about individual investors or investment firms backing First Class Realty & Management is not publicly available.

Utilization of Capital

While specific utilization details are not disclosed, the company likely invests in technology upgrades, staff training, and marketing initiatives to enhance service delivery and expand its market presence.

Pipeline Development

Key Pipeline Candidates

As a property management firm, First Class Realty & Management does not develop products or services in the traditional sense. Instead, they focus on expanding their portfolio of managed properties and enhancing service offerings to meet client needs.

Stages of Development

The company's development is centered around operational excellence, client acquisition, and service diversification. They continually refine their processes to improve efficiency and client satisfaction.

Target Conditions

First Class Realty & Management targets property owners seeking professional management services for single-family residences, aiming to alleviate the complexities of property ownership and enhance investment returns.

Anticipated Milestones

The company aims to achieve growth in managed properties, maintain high tenant retention rates, and expand its service offerings to include additional property management solutions.

Technological Platform and Innovation

Proprietary Technologies

First Class Realty & Management utilizes proprietary online portals that provide clients with 24/7 access to financial statements, maintenance requests, and other essential property management information.

Significant Scientific Methods

The company employs data-driven approaches for tenant screening, utilizing comprehensive background checks and credit evaluations to ensure reliable and responsible tenants.

AI-Driven Capabilities

While specific AI-driven capabilities are not detailed, the company's use of modern technologies suggests an openness to integrating advanced tools to enhance operational efficiency and service quality.

Leadership Team

Trish Ferrier

Position: President / Broker

Professional Background: Trish made history as the first woman to earn the Master Property Manager (MPM) designation in Houston. She holds several prestigious certifications, including Residential Management Professional (RMP), Texas Residential Leasing Specialist (TRLS), and Texas Residential Property Manager (TRPM).

Key Contributions: Trish has been a strong leader in the Houston NARPM Chapter, serving as President in 2017 and 2023, and as an Ambassador for the NARPM Central Region in 2018.

Ashley Ferrier

Position: Vice President / Broker Associate

Professional Background: Ashley joined First Class in 2017 after graduating from the University of Texas at Austin with a degree in Corporate Communication. She holds several certifications, including Master Property Manager (MPM), Residential Management Professional (RMP), and Certified Residential Management Bookkeeper (CRMB) from the National Association of Residential Property Managers.

Key Contributions: Ashley has served on the Board of the Houston Chapter of NARPM as Treasurer in 2018, 2019, and 2023, and has contributed to the NARPM National Member Services Committee in 2020 and 2022.

Angelica Fuertes

Position: Senior Property Manager / Realtor

Professional Background: Angelica joined First Class in 2015 and quickly advanced to Senior Property Manager. She holds a Texas Residential Specialist (TRLS) designation and is a Licensed Realtor. She earned her Associate Degree in Business Management and holds industry designations, including Residential Management Professional (RMP) and Certified Maintenance Coordinator (CMC) from NARPM.

Key Contributions: Angelica has served as Speaker Chair and Hospitality Chair for the Houston NARPM Chapter and on the Member Services Committee for NARPM National.

Amber Rice

Position: Maintenance Manager

Professional Background: Amber became a full-time member of the First Class team in 2020 after graduating high school and joined NARPM the same year. As Maintenance Manager, she oversees service issues and maintains owner communication.

Key Contributions: Amber has held leadership roles within the Houston NARPM chapter, serving as president-elect in 2023 and president in 2024.

Elizabeth Rodriguez

Position: Business Development Manager

Professional Background: Elizabeth joined First Class as an administrative assistant in 2016 and has expanded into IT, Assistant Property Management, and Marketing departments. She holds a CSS (Certified Support Specialist) designation and has served as a social media committee chair for the Houston NARPM Chapter.

Jazz Del Monte

Position: Executive Assistant

Professional Background: Jazz is an executive virtual assistant based in the Philippines who joined the First Class Team in 2022. She has contributed across various departments, including leasing, bookkeeping, and maintenance, and primarily supports the president.

Robert Ferrier

Position: Bookkeeping Assistant

Professional Background: Robert joined First Class in 2024 as a bookkeeping assistant and is currently gaining experience and knowledge in the property management industry.

Jodi Hestand