Market Research Report: First Due

Company Overview

• Name: First Due

• Mission of the Company: First Due aims to end first responder injury and death in the line of duty by unlocking potential for fire & EMS agencies through transformative software.

• When was the Company Founded and by Whom: No information is available.

• Key People in the Company: Specific key individuals are not mentioned in the provided data.

• Where is the Company Headquartered: No information is available.

• Number of Employees: No information is available.

• Revenue of the Company: No information is available.

• What is the Company Known For: First Due is known as the fastest-growing end-to-end software solution for Fire & EMS services across North America. The company is recognized for its cloud-based platform that runs entire operations in one place.

Products

First Due offers a comprehensive suite of integrated products designed for Fire & EMS operations, including:

• Pre-Incident Planning: Provides pre-plan mapping, advanced mapping features, and enterprise management to ensure crew and citizen safety.

• Fire Prevention: Includes next-gen inspections, permitting, invoicing, and occupancies to streamline fire prevention and risk reduction initiatives.

• NFIRS: Streamlines incident documentation with advanced integrations, compliance, and automation tools.

• ePCR (Electronic Patient Care Reporting): A best-of-breed NEMSIS v3.4 compliant tool focused on streamlined documentation, hospital interoperability, and compliance.

• Mobile Responder: A sophisticated app for iOS and Android devices that connects first responders with necessary data in the field.

• Scheduling & Personnel: Offers improved scheduling, compliance monitoring, automation, and enterprise management for personnel data.

• Community Connect: Empowers residents and businesses to create life safety profiles that enhance engagement and risk reduction.

• Assets & Inventory: Provides real-time insight into apparatus and equipment health, linked with scheduling and reporting modules.

• Hydrants: Manages hydrant testing and workflows efficiently with First Due's hydrant module.

• Training: Enables crew certification and training management through a dashboard and LMS integration.

• Events & Activities: Documents agency productivity and organized events for optimal management.

• Data & Analytics: Offers turnkey reports, ad-hoc reporting, and visibility tools for enhanced data analysis.

• Fire Investigations: Manages post-fire documentation with comprehensive records and NFIRS compliance.

• Incident Command: Allows streamlined management of critical incidents with resource allocation and real-time decision making.

Key Features by Product:

• Pre-Incident Planning: Advanced mapping, annotations, and hazardous materials management.

• Fire Prevention: Real-time inspection data, invoicing solutions, and permit management.

• Mobile Responder: Notifications, secure chat, and apparatus location tracking.

• Assets & Inventory: Integrated checks, fleet management, signatures, and compliance tracking.

• Community Connect: Secure portals for residents and businesses.

• Training: Certificates tracking and integrations with learning management systems.

Recent Developments

• New Products Launched: No specific recently launched products have been mentioned.

• New Features Added to Existing Products:

• First Due has launched an Incident Command feature for improved management of field operations.

• Latest integration with Esri and GeoComm for enhanced GIS mapping and response accuracy.

• First Due's Medication Management platform enhances controlled substance lifecycle management.

• Partnerships:

• Partnered with GeoComm and Esri for mapping and response capabilities.

• Collaboration with First Arriving for dispatch information integration.

• Certifications and Recognition:

• First Due was ranked #1 Fire & EMS Software Provider in the Inc. 5000 list.

• FedRAMP authorization for providing federal agencies with secure software.

Summary

First Due presents itself as a robust and comprehensive solution provider for Fire and EMS agencies. Its cloud-based platform integrates a multitude of operational aspects including incident planning, fire prevention, ePCR, and more, aiming to streamline processes and enhance safety measures across agencies. With aggressive innovation and strategic partnerships, First Due is positioned strongly in the public safety software sector.