Company Research Report: Flightright GmbH

Company Overview

• Name: Flightright GmbH

• Mission: Flightright’s mission is to help air passengers enforce their rights, ensuring that being right translates into being proven right. Flightright is dedicated to revolutionizing conventional legal practice through digital, transparent, and straightforward legal assistance with no cost risk involved for consumers.

• Founded: Flightright was founded in 2010.

• Founders: Dr. Philipp Kadelbach and Dr. Sven Bode.

• Key People:

• Dr. Jan-Frederik Arnold (CEO and Managing Director): He is responsible for driving the company’s growth and aims to build Germany’s largest consumer rights platform. He has a background in consulting and entrepreneurship in digital industries.

• Helga Szabó (COO): She manages the largest team within Flightright and ensures customers can uphold their rights efficiently.

• Dr. Philipp Kadelbach (Founder): A lawyer with expertise in IT law and media, and he plays an active role in the legal tech community.

• Headquarters: No information is available regarding the specific location of the headquarters.

• Number of Employees: Approximately 140 employees.

• Revenue: No information is available regarding the specific revenue figures.

• Known For: Flightright is known for helping air passengers enforce their rights and compensation claims against airlines in cases of flight delays, cancellations, and other issues. It is the market leader in consumer portals for air passenger rights and has enforced over €500 million in compensation.

Products and Services

• Main Services: Flightright offers services to handle the enforcement of air travelers’ claims against airlines due to:

• Flight Delays: Passengers are eligible for compensation if their flight is delayed by 3 hours or more under EU law.

• Flight Cancellations: Passengers can claim compensation and ticket refunds if their flight is canceled at short notice.

• Missed Connecting Flights: Compensation is claimable if a missed connection due to an airline’s fault leads to a delay of 3 hours or more at the final destination.

• Flight Rebookings: Passengers can claim full ticket refunds or compensation for rebooked flights made for a different day at short notice.

• Key Features:

• Legal Tech Platform: Flightright operates a sophisticated online system that quickly evaluates passengers' claims based on EU regulations.

• Risk-free Service: Customers do not pay unless the claim is successful, and Flightright covers all legal costs involved in the process.

• High Success Rate: Flightright boasts a 99% success rate in court, utilizing expertise and extensive databases of flight data and legal precedents.

Recent Developments

• Recent Developments:

• Flightright has focused on advancing its "legal tech" offerings by expanding its digital platform to support more efficient and rapid compensation claim processes.

• They have continued to enhance their database technology which includes more than 80 million data records updated daily with various categories of flight and legal information, enabling them to provide instant determinations of claim validity.

• New Products Launched: No information is available regarding the launch of new products.

• New Features Added to Existing Products: Continual updates to their automated services and databases facilitate faster and more reliable claim evaluations, although specific new features are not detailed.

• Partnerships: No information is available regarding new partnerships.

Conclusion

Flightright has established itself as a leader in the air passenger rights legal tech industry by combining legal expertise with technological solutions. With a strong team of legal professionals and a commitment to consumer rights, the company continues to expand its influence and efficiency in enforcing compensation claims for individuals globally.