Flybuy | Radius Networks Company Profile

Background

Overview

Flybuy, developed by Radius Networks, is a leading enterprise location technology company specializing in AI-powered solutions that enhance customer engagement and operational efficiency. Founded in 2011 and headquartered in Washington, D.C., Flybuy operates in over 50 countries, serving more than 30,000 locations worldwide.

Mission and Vision

Flybuy's mission is to streamline operations and improve customer experiences by leveraging advanced location-based technologies. The company's vision is to empower businesses to deliver seamless, efficient, and personalized services, thereby driving customer loyalty and operational excellence.

Primary Area of Focus

Flybuy focuses on providing location-based solutions that optimize pickup, delivery, dine-in, and loyalty experiences for businesses, particularly in the restaurant, retail, and hospitality sectors. By integrating AI and location intelligence, Flybuy aims to reshape how businesses interact with their customers, enhancing both service speed and quality.

Industry Significance

In an era where customer expectations for speed and convenience are paramount, Flybuy's solutions are crucial for businesses seeking to remain competitive. The company's technology addresses the growing demand for efficient off-premise services, such as curbside pickup and delivery, by providing tools that reduce wait times, improve order accuracy, and enhance overall customer satisfaction.

Key Strategic Focus

Core Objectives

• Operational Efficiency: Streamline staff workflows and optimize customer interactions to drive repeat business and increase sales.

• Customer Engagement: Utilize real-time location data to deliver personalized offers and insights, fostering customer loyalty.

• Scalability: Develop solutions that can be deployed across various industries and geographies, accommodating businesses of all sizes.

Specific Areas of Specialization

• Pickup Optimization: Enhance curbside, in-store, and delivery driver pickup experiences through precise ETAs and pre-arrival alerts.

• Drive-Thru Automation: Implement sequencing technology to expedite drive-thru service and automate loyalty identification.

• Dine-In Solutions: Facilitate tableside ordering and service to improve in-store dining experiences.

• Contactless Payments: Provide location-based mobile payment solutions to streamline the checkout process.

Key Technologies Utilized

• AI and Machine Learning: Employ predictive algorithms to anticipate customer arrival times and optimize order preparation.

• Location-Based Services: Utilize GPS, Bluetooth, and Ultra Wideband technologies to accurately detect customer proximity.

• Cloud Computing: Leverage scalable cloud infrastructure to support real-time data processing and analytics.

Primary Markets Targeted

• Restaurants: Enhance off-premise order fulfillment and in-store dining experiences.

• Retailers: Optimize curbside pickup and in-store customer engagement.

• Grocers: Streamline online order fulfillment and delivery services.

• Hospitality: Improve guest check-in processes and on-premise service delivery.

Financials and Funding

Funding History

As of January 2026, Flybuy has raised a total of approximately $48.96 million in funding. The most recent funding round was a Series D-III, which closed in April 2025.

Total Funds Raised

$48.96 million

Recent Funding Rounds

• Series D-III: Closed in April 2025

Notable Investors

Investors include Core Capital Partners, Contour Venture Partners, and Trilogy Equity Partners.

Intended Utilization of Capital

The capital raised is intended to support the expansion of Flybuy's product offerings, enhance research and development efforts, and facilitate market penetration in new regions and industries.

Pipeline Development

Key Pipeline Candidates

Flybuy continues to develop and refine its suite of location-based solutions, focusing on enhancing existing products and exploring new applications within the hospitality and retail sectors.

Stages of Development

The company is in the growth and scaling phase, with established products in the market and ongoing efforts to expand their capabilities and reach.

Target Conditions

Flybuy's solutions are designed to address operational challenges in off-premise order fulfillment, customer engagement, and service speed across various industries.

Anticipated Milestones

• Product Enhancements: Continuous improvement of AI algorithms and integration capabilities.

• Market Expansion: Entering new geographic markets and industry verticals.

• Strategic Partnerships: Forming alliances with technology providers and industry leaders to broaden service offerings.

Technological Platform and Innovation

Proprietary Technologies

• Presence Level™ Technology: A proprietary system that accurately detects customer proximity using a combination of mobile sensors and environmental data.

• Flybuy Pickup: A solution that provides real-time customer and delivery driver location updates to optimize order preparation and handoff.

• Flybuy Drive-Thru: Automates mobile order pickup, loyalty identification, and offer redemption in the drive-thru lane.

Significant Scientific Methods

• Predictive Analytics: Utilizing machine learning algorithms to forecast customer arrival times and optimize service delivery.

• Geospatial Analysis: Employing advanced mapping and location tracking to enhance service accuracy and efficiency.

Leadership Team

Marc Wallace – CEO & Co-Founder

Marc Wallace co-founded Radius Networks in 2011 and serves as the CEO. Under his leadership, the company has expanded its product offerings and global presence.

Dan Estrada – CSO & Co-Founder

As Chief Strategy Officer, Dan Estrada oversees strategic initiatives and partnerships, driving the company's growth and market positioning.

Joe Grajewski – CFO & Co-Founder

Joe Grajewski manages the company's financial operations, ensuring sustainable growth and financial health.

David Helms – CTO

David Helms leads the technology development team, focusing on innovation and the technical advancement of Flybuy's solutions.

Christopher Sexton – SVP, Engineering

Christopher Sexton oversees engineering operations, ensuring the scalability and reliability of Flybuy's platform.

Don Stroberg – CCO

As Chief Commercial Officer, Don Stroberg drives business development and customer acquisition strategies.

Rebecca McFarland – VP, Marketing

Rebecca McFarland leads marketing efforts, focusing on brand positioning and customer engagement.

Ken McInerney – SVP, Partnerships

Ken McInerney manages strategic partnerships, expanding Flybuy's ecosystem and collaborative opportunities.

Koren Stucki – SVP, Customer Success & Customer Experience

Koren Stucki ensures customer satisfaction and success, overseeing support and service quality.

Francis Nguyen – VP, Solutions Engineering

Francis Nguyen leads solutions engineering, tailoring Flybuy's offerings to meet client needs.

Alonso Vargas – SVP, Product

Alonso Vargas oversees product development, guiding the evolution of Flybuy's solutions.

Maie Lee – Director, Corporate Strategy & Development

Maie Lee directs corporate strategy, focusing on growth initiatives and market expansion.

Competitor Profile

Market Insights and Dynamics

The location-based services market is experiencing significant growth, driven by increasing consumer demand for convenience and personalized experiences. Businesses are investing in technologies that enable efficient off-premise services, such as curbside pickup and delivery, to meet these expectations.

Competitor Analysis

Key competitors in the location-based services space include: