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fm

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lightning_bolt Market Research

Company Research Report



Company Overview



  • Name: No information is available

  • Mission of the Company: "We exist to support people through excellent customer service."

  • Founded: No information is available

  • Founders: No information is available

  • Key People in the Company: No information is available

  • Headquarters: 3650 N HWY 77, Waxahachie, TX 75165

  • Number of Employees: No information is available

  • Revenue: No information is available

  • Known For: The company is known for providing IT, AVL, Security, and Cabling services, with a focus on excellent customer service and building lasting client partnerships.


Products and Services



IT Services


  • Managed Services: Providing first-class support to minimize system downtime, enabling clients to grow their business.

  • Security: Offering network security services including antivirus, firewall, and 24/7 network monitoring.

  • Disaster Recovery: Services include online backups, server hosting, and cloud-based storage to mitigate disaster impacts.

  • Procurement: Ensures clients have necessary equipment, maintaining a ready inventory of computing devices.

  • Cloud Services: Providing cloud infrastructure, datacenter services, servers, storage, and management.

  • Monitoring: Monitoring network conditions such as temperature and power consumption with 24/7 response.

  • VoIP: Offering cloud phone systems with portability and trunking services.

  • Wireless Services: High speed, low latency wireless connectivity solutions.


AVL Services


  • Audio: Designing systems for clear audio delivery, suitable for small to large venues.

  • Video: Creating video systems from LED screens to broadcast video for effective audience communication.

  • Lighting: Designing engaging atmospheres through innovative lighting solutions.

  • Streaming: Customized streaming solutions for global audience engagement.

  • Acoustics: Improving room clarity through acoustic design and alterations.


Security Services


  • Burglary Detection: State-of-the-art systems with 24/7 monitoring.

  • Access Control: Managing movement of people and goods with flexible timing options.

  • Cameras: Cloud-connected systems for remote monitoring of business perimeters.


Cabling Services


  • Ethernet: Providing voice, video, and data solutions critical for everyday operations.

  • Fiber Solutions: High-speed network solutions, from planning to technical support.

  • Point to Point Wireless: Solutions for difficult cable installations, offering wireless connections over distances up to 25 miles.


Recent Developments



  • Community Engagement: Network upgrades for Brother Bill's Helping Hand, highlighting a commitment to partnering with non-profits.

  • Client Support Projects:

  • Designed a compact flown PA system for a gym.

  • Networking, security, and solar power installation for Hope Clinic's mobile medical van.

  • Custom streaming and conferencing kit for Cityscape Schools.

  • Network infrastructure and security camera installation at various locations.

  • Office and church expansion wiring projects.


  • New Product and Feature Launches:

  • Installed new speakers and control panels at Dallas Baptist University.

  • Conducting lighting upgrades at Tabernacle Baptist Church.

  • Upgraded microphone systems and installed Blackmagic Ursa Broadcast cameras for streaming.


  • Client Feedback:

  • Repeated positive feedback for support staff efficiency and communication, reflecting customer satisfaction.


Partnerships and Client Engagement



  • Lasting Partnerships: Emphasis on developing enduring client relationships with appreciation for client referrals.

  • New Client Integrations: Regularly onboarding new client setups and providing leading technical support.


This report compiles the available data surrounding the company's operations, products, and recent initiatives, reflecting a focus on robust service offerings, community involvement, and customer-oriented practices.
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