FortéNext Company Profile

Background

Overview

FortéNext, formerly known as Forte DGTL, is a leading provider of Salesforce implementation, global staff augmentation, and managed services. Established in 2022, the company is headquartered in Boca Raton, Florida, and has a global presence with offices in Miami, Chicago, and delivery centers across Europe and Latin America. With over 20 years of industry experience, FortéNext specializes in delivering comprehensive Salesforce solutions tailored to the unique needs of its clients.

Mission and Vision

FortéNext's mission is to empower businesses by providing end-to-end Salesforce solutions that drive digital transformation and sustainable growth. The company's vision is to be the go-to Salesforce partner for organizations seeking to enhance customer engagement, streamline operations, and achieve market dominance through innovative technology solutions.

Primary Area of Focus

The company focuses on Salesforce implementation, managed services, and staff augmentation, offering a full spectrum of services from strategy and mapping to launch and support. FortéNext serves various industries, including manufacturing, healthcare, retail, distribution, and fintech, providing tailored solutions that maximize value at every touchpoint.

Industry Significance

As the USA's largest B2B Salesforce implementation specialist, FortéNext holds a significant position in the Salesforce ecosystem. The company's expertise in Salesforce's suite of products, including Commerce Cloud, Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud, enables it to deliver high-impact solutions that drive business growth and operational efficiency.

Key Strategic Focus

Core Objectives

Digital Transformation: Assist businesses in leveraging Salesforce to modernize their operations and customer engagement strategies.

Customer-Centric Solutions: Develop tailored Salesforce implementations that align with clients' specific business needs and objectives.

Sustainable Growth: Provide solutions that not only address current challenges but also position businesses for long-term success in a digital-first world.

Specific Areas of Specialization

Salesforce Implementation: End-to-end services from strategy development to deployment and support.

Managed Services: Ongoing support and optimization of Salesforce environments to ensure peak performance.

Staff Augmentation: Provision of certified Salesforce consultants, developers, and architects to augment client teams as needed.

Key Technologies Utilized

Salesforce Commerce Cloud: For building scalable and customizable e-commerce solutions.

Salesforce Lightning: To enhance user experience and interface design.

Salesforce Service Cloud: For efficient customer service management.

Salesforce Marketing Cloud: To drive targeted marketing campaigns.

Salesforce Experience Cloud: For creating personalized digital experiences.

Primary Markets Targeted

Manufacturing: Streamlining operations and enhancing customer relationships.

Healthcare: Improving patient engagement and service delivery.

Retail: Optimizing sales processes and customer interactions.

Distribution: Enhancing supply chain management and partner collaboration.

Fintech: Providing secure and efficient financial services solutions.

Financials and Funding

Specific details regarding FortéNext's funding history, total funds raised, recent funding rounds, and notable investors are not publicly disclosed. The company operates as a privately held entity, focusing on organic growth and strategic partnerships to expand its market presence.

Pipeline Development

FortéNext's pipeline development is centered around delivering customized Salesforce solutions that address the evolving needs of its clients. The company has successfully completed over 100 Salesforce Lightning projects, delivering high-impact solutions for both B2B and B2C/D2C clients.

Technological Platform and Innovation

Proprietary Technologies

FortéNext leverages Salesforce's suite of products, including Commerce Cloud, Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud, to deliver comprehensive solutions. The company also integrates AI and data analytics to drive customer engagement and sustainable growth.

Significant Scientific Methods

Salesforce Lightning Implementations: Utilizing Salesforce's Lightning platform to create dynamic and responsive user interfaces.

AI and Data Analytics Integration: Incorporating artificial intelligence and data analytics to enhance decision-making and customer insights.

Leadership Team

Nadiya Kreynin – Chief Executive Officer (CEO)

Professional Background: Over 20 years of experience in digital transformation and Salesforce solutions.

Key Contributions: Led the rebranding of the company to FortéNext, emphasizing a specialized focus on Salesforce solutions.

Alex Kolesnichenko – Chief Technology Officer (CTO)

Professional Background: Extensive experience in Salesforce technologies and digital transformation initiatives.

Key Contributions: Focuses on expanding the company's multi-industry expertise and ensuring seamless integration of Salesforce products.

Maksym Koval – Head of Delivery

Professional Background: Specializes in managing the delivery of Salesforce solutions across various industries.

Key Contributions: Ensures the successful implementation and optimization of Salesforce environments for clients.

Competitor Profile

Market Insights and Dynamics

The Salesforce implementation and managed services market is characterized by rapid technological advancements and a growing demand for digital transformation solutions. Companies are increasingly seeking specialized partners to navigate the complexities of Salesforce ecosystems and achieve operational efficiency.

Competitor Analysis

TruSummit Solutions: Offers Salesforce consulting and implementation services with a focus on customer success.

Allavance: Provides Salesforce solutions and staff augmentation services, emphasizing agile methodologies.

Lunas Consulting: Specializes in Salesforce implementation and managed services, catering to various industries.

Strategic Collaborations and Partnerships

FortéNext collaborates with Salesforce to deliver tailored solutions that meet the unique needs of its clients. The company's partnerships with various industry leaders enhance its ability to provide comprehensive and innovative services.

Operational Insights

FortéNext differentiates itself through its deep specialization in Salesforce solutions, offering end-to-end services that ensure seamless integration and optimal performance. The company's global delivery model, combining onshore, nearshore, and offshore resources, provides flexibility and scalability to meet diverse client requirements.

Strategic Opportunities and Future Directions

Strategic Roadmap

Expansion of Service Offerings: Enhance capabilities in AI and data analytics to provide more advanced solutions.

Geographic Expansion: Increase presence in emerging markets to tap into new opportunities.

Innovation in Service Delivery: Adopt agile methodologies and continuous improvement practices to deliver faster and more efficient services.

Future Business Directions

FortéNext aims to solidify its position as a leading Salesforce partner by continuously evolving its service offerings and expanding its global footprint. The company is committed to driving digital transformation for its clients through innovative and tailored Salesforce solutions.