Fourteen IP Company Research Report
Company Overview
- Name: Fourteen IP
- Mission: To be the most chosen and valued brand in the hospitality AI and cloud communications market by providing product innovation, customer-led solutions, and outstanding service.
- Founded: 2011
- Key People:
- Neil Tolley, Managing Director
- Kevin Burgess, Chief Technical Officer
- Vicki Harvard, Commercial Director
- Stephen Elliott, Chief Financial Officer
- Ron Grau, CEO North America
- Headquarters: No information is available
- Number of Employees: No information is available
- Revenue of the Company: No information is available
- What is the Company Known For: Fourteen IP is a leading supplier of hospitality AI and communications solutions, supporting leading hotels and groups worldwide, as well as individual and independent hotels.
Products
Evolution Voice
- Description: A cloud telephony service specifically designed for the hospitality industry.
- Key Features:
- Deployed in over 330,000 hotel rooms worldwide.
- Reliable with an uptime target of 99.999%.
- Compatible with all leading Property Management Systems (PMS).
- Flexible commercial options without the need for new cabling or telephones.
Evolution Virtual Agent (EVA)
- Description: An AI-powered virtual agent service that enhances guest engagement by managing calls.
- Key Features:
- Operates in over 30,000 guest rooms.
- Reduces calls to the front desk by up to 75%.
- Supports guest recognition and emergency alerts.
- Offers multiple language capabilities and seamless PBX integration.
Recent Developments
- Recent Developments: Fourteen IP continues to expand its market presence with significant deployments in prestigious hotels. For example:
- Hampton by Hilton Nuneaton deployed the Evolution Voice solution.
- Evolution Voice further strengthened its position by being implemented at Novotel Paris Charenton-le-Pont and Courtyard Scottsdale Old Town.
- New Products Launched: No new product launches mentioned.
- New Features Added: No specific new features mentioned.
- New Partnerships: No information on new partnerships.
Events and Recognitions
- Event Sponsorship: Fourteen IP demonstrated its commitment to industry engagement by sponsoring HOSPACE 2023 and 2024.
- Acknowledgments: Recognized as Northern Powerhouse Export Champions for 2023-24.
- Industry Participation: Exhibited at HITEC 2024 and attended the Hilton EMEA Technology Conference.
Conclusion
Fourteen IP is a leader in the provision of AI and cloud telephony solutions tailored for the hospitality sector. With a focus on innovation, customer service, and reliability, the company has cemented its position within the industry, continuously expanding its global presence and client base.
