Overview
Fraud Deflect is a trailblazer in the field of Friendly Fraud and Chargeback Management, based in Ponte Vedra, FL. Established in 2023, the company aims to lead with Trust, Integrity, and Transparency, diverging from the usual opaque practices in the industry. Operating as a partnership with a workforce of 11-50 people, Fraud Deflect is committed to safeguarding digital commerce.
Company Mission
At its core, Fraud Deflect transcends the role of a mere vendor to act as a steadfast partner, collaborating with clients to secure success by defending digital commerce. They focus on the prompt resolution of chargebacks via an extensive solution network that forewarns merchants about impending chargebacks, enabling conflicts to be addressed before incurring extra charges.
Leadership
Key Leaders:
- Scott E. Adams, Co-founder and CEO: A pioneering force in the online business and payments fraud sector, Scott’s career highlights include developing early affiliate tracking and anti-fraud systems. His role includes participation in the merchant board of PaymentsEd Forum.
- Mari Perroni, Co-Founder and COO: Bringing her extensive expertise in Fraud and Risk Management, Mari strengthens the firm’s global strategy, particularly in language and international fraud.
- Jason Scarpellini, Vice President of Sales and Marketing: Jason is instrumental in executing sales strategies and nurturing client relations, drawing from over a decade of experience in strategic financial solutions.
Services and Solutions
Fraud Deflect offers a suite of robust solutions including:
- Chargeback Management: Protecting merchants from unwarranted chargebacks with concrete proof submissions.
- Fraud Prevention: Utilizing transaction data sharing during customer support to preempt fraud.
- Payment Solutions and Consulting Services: Catered to minimizing fraud risk efficiently.
Recent Activities
Fraud Deflect actively engages in industry events like #AffiliateSummitWest and ICE Barcelona, where it builds strategic partnerships and networks. Collaborations with industry heavyweights like Visa Verifi and Ethoca highlight these efforts.
Company Culture
The workplace environment at Fraud Deflect is marked by transparency and motivation, encouraging both vertical and horizontal professional growth. This environment supports its progress during an explosive growth phase by maintaining authentic leadership practices.
Market Position
Focused on the financial services industry, Fraud Deflect targets Friendly Fraud and effective chargeback management. The firm's approach as a collaborative partner seeks to establish enduring trust and relationships with global clients, aligned with its mission to drive mutual success.
Contact Information
- Email: [info@frauddeflect.com](mailto:info@frauddeflect.com)
- Phone Number: +1 904 674 3104
- Website: [frauddeflect.com](https://www.frauddeflect.com)
Competitor Profiles
Competitive Landscape
The fraud prevention industry is fiercely competitive, featuring major players such as Sift, SEON, Signifyd, and ClearSale, providing varied methodologies and platforms to secure transactions and foster consumer trust.
Notable Competitors:
1. Sift
- Target Market: Large businesses, enterprises
- Distinct Features: Automated workflows, machine learning, device fingerprinting, and an insights dashboard
- Platforms Supported: WooCommerce, Shopify, Magento
- Strengths: Real-time updates and enhanced security against account breaches
2. SEON
- Target Market: Small to medium businesses (SMBs), large enterprises
- Distinct Features: Customization, device fingerprinting, machine learning
- Pricing: Based on API requests, starting at €0.02
- Strengths: Flexible integration beneficial for Banking, Gaming, and eCommerce sectors
3. Signifyd
- Target Market: SMBs, large retailers
- Key Features: Chargeback guarantee, revenue protection, preventing consumer abuse
- Strengths: Optimizing conversion ensuring seamless customer experiences
4. ClearSale
- Target Market: Enterprises
- Key Features: Chargeback guarantees, AI-driven approval processes
- Strengths: Global reach in 160+ countries, high approval rates, low false decline rates
Market Trends
Trends indicate a rising inclination towards employing adaptable, integrable solutions in fraud prevention as the eCommerce landscape evolves. With threats like identity theft on the rise, platforms such as those by SEON and Sift are witnessing heightened demand. Simultaneously, key industry players like Riskified are emphasizing AI-driven solutions to balance security and user experience effectively.
Fraud.net reflects the market's enhancing reliance on AI and real-time analytics for fraud detection, emphasizing the importance of transparency to tackle complex fraud schemes. Investments in technological advancements demonstrate how companies like Fraud Deflect and its competitors are fortifying eCommerce security while enhancing customer-centric approaches.
