Focal Point Care Company Profile

Background

Overview

Focal Point Care (formerly known as Future Care Consultants) is a specialized provider of revenue cycle management and back-office outsourced services tailored for the skilled nursing facility (SNF) sector. Established in 1997 by Sam Stern, the company is headquartered in Brooklyn, New York, and has expanded its operations across the United States. Focal Point Care offers a comprehensive suite of services, including billing and collections, payor contracting, care management, therapy management, payroll, bookkeeping, and accounts payable. As of 2025, the company serves over 2,200 SNF facilities across 44 states.

Mission and Vision

Focal Point Care is committed to delivering end-to-end solutions that support the operational and financial needs of skilled nursing facilities. The company's mission is to enhance the quality of care provided by SNFs through efficient and effective back-office operations, enabling these facilities to focus on patient care and clinical excellence.

Industry Significance

The skilled nursing facility sector plays a crucial role in the healthcare system, providing long-term care and rehabilitation services to a significant portion of the aging population. Focal Point Care's services are integral to the financial health and operational efficiency of these facilities, contributing to the overall quality of care and patient outcomes within the industry.

Key Strategic Focus

Core Objectives

• Expansion of Service Offerings: Focal Point Care has broadened its service lines from four to ten, incorporating additional services such as payor contracting, care management, therapy management, payroll, bookkeeping, and accounts payable.

• Geographical Growth: The company has significantly increased its reach, serving over 2,200 SNF facilities across 44 states, up from nearly 170 facilities across 14 states at the outset of its partnership with Sheridan Capital Partners in January 2023.

Areas of Specialization

• Revenue Cycle Management: Focal Point Care specializes in optimizing the financial processes of SNFs, ensuring accurate billing, efficient collections, and effective payor contracting.

• Back-Office Outsourced Services: The company provides comprehensive back-office support, including payroll, bookkeeping, and accounts payable, allowing SNFs to streamline operations and reduce administrative burdens.

Key Technologies Utilized

• Integrated Software Solutions: Focal Point Care employs advanced software platforms to manage billing, collections, and financial reporting, ensuring accuracy and compliance with industry standards.

• Data Analytics: The company utilizes data analytics tools to monitor financial performance, identify trends, and implement strategies for revenue enhancement and cost reduction.

Primary Markets Targeted

Focal Point Care primarily serves skilled nursing facilities across the United States, focusing on both urban and rural settings to provide essential back-office support tailored to the unique needs of each facility.

Financials and Funding

Funding History

• Initial Investment: In January 2023, Sheridan Capital Partners invested in Focal Point Care, marking a significant milestone in the company's growth trajectory.

• Expansion Capital: The partnership facilitated strategic acquisitions and the expansion of service offerings, contributing to the company's rapid growth and increased market presence.

Total Funds Raised

Specific details regarding the total funds raised by Focal Point Care are not publicly disclosed.

Notable Investors

• Sheridan Capital Partners: A Chicago-based healthcare private equity firm specializing in lower middle-market buyouts and growth equity in the U.S. and Canada.

Utilization of Capital

The capital raised has been utilized for:

• Acquisitions: Strategic acquisitions, including Guided Care and Quality Rehab Management, have expanded service capabilities and market reach.

• Service Expansion: Development and integration of additional service lines to offer comprehensive solutions to SNFs.

• Infrastructure Enhancement: Investment in technology and infrastructure to support operational efficiency and scalability.

Pipeline Development

Key Pipeline Candidates

Focal Point Care's growth strategy includes the following key initiatives:

• Service Line Expansion: Continued development of new service offerings to meet the evolving needs of SNFs.

• Geographical Expansion: Further penetration into underserved regions to increase market share and provide services to a broader client base.

Stages of Development

The company is in the implementation phase of its expansion strategy, focusing on integrating new services and establishing a presence in additional states.

Target Conditions

Focal Point Care aims to address operational inefficiencies and financial challenges faced by SNFs, enhancing their ability to deliver quality care.

Anticipated Milestones

• Short-Term: Integration of recent acquisitions and expansion into new markets.

• Medium-Term: Achievement of operational synergies and optimization of service delivery.

• Long-Term: Establishment as a leading provider of comprehensive back-office solutions for SNFs nationwide.

Technological Platform and Innovation

Proprietary Technologies

Focal Point Care utilizes proprietary software platforms for billing, collections, and financial reporting, ensuring accuracy and compliance with industry standards.

Significant Scientific Methods

• Data Analytics: The company employs data analytics tools to monitor financial performance, identify trends, and implement strategies for revenue enhancement and cost reduction.

• Process Optimization: Utilization of lean management principles to streamline operations and improve service delivery.

Leadership Team

Executive Profiles

• Marc Bodner: Chief Executive Officer (CEO)

• Professional Background: A seasoned private equity executive with extensive experience in healthcare services.

• Contributions: Led strategic innovation and expansion initiatives, overseeing the integration of new service lines and acquisitions.

• Shimon Steinmetz: Chief Financial Officer (CFO)

• Professional Background: Experienced in financial management within the healthcare sector.

• Contributions: Implemented financial processes and systems to support the company's growth and operational efficiency.

• Mia Stillman: Chief Human Resources Officer (CHRO)

• Professional Background: Background in human resources management with a focus on organizational development.

• Contributions: Developed and executed HR strategies to attract and retain top talent, fostering a positive organizational culture.

• Freda Mowad: Chief Strategy Officer (CSO)

• Professional Background: Joined through the acquisition of Quality Rehab Management, bringing expertise in strategic planning.

• Contributions: Oversees strategic initiatives, guiding the company's direction and growth strategies.

• Isaac Henkin: Chief Revenue Officer (CRO)

• Professional Background: Also joined via the Quality Rehab Management acquisition, with a focus on revenue generation.

• Contributions: Manages revenue streams, focusing on growth and profitability.

Leadership Changes

• CEO Appointment: Marc Bodner was appointed as CEO to lead strategic innovation and oversee the company's expansion efforts.

• CFO and CHRO Appointments: Shimon Steinmetz and Mia Stillman were appointed as CFO and CHRO, respectively, to implement processes supporting the next phase of growth.

• Executive Promotions: Freda Mowad and Isaac Henkin were promoted to CSO and CRO, respectively, following the acquisition of Quality Rehab Management.

• Founders' Transition: Co-founders Sam Stern and Brenton Eisenreich transitioned to Board roles as Co-Chairmen, focusing on strategic oversight.

Competitor Profile

Market Insights and Dynamics

The skilled nursing facility sector is experiencing growth due to an aging population and increased demand for long-term care services. This expansion presents opportunities for companies like Focal Point Care to offer specialized back-office solutions that enhance operational efficiency and financial performance.

Competitor Analysis

• Nurse Next Door Home Healthcare Services: A franchise offering in-home care to seniors, operating over 400 locations across North America, Australia, and England.

• Foresight Hospital and Health Systems: Provides healthcare services to underserved communities, focusing on changing the landscape of healthcare delivery and accessibility.

Strategic Collaborations and Partnerships

Focal Point Care's partnership with Sheridan Capital Partners has been instrumental in its growth, facilitating strategic acquisitions and service expansion. The integration of companies like Guided Care and Quality Rehab Management has enhanced service offerings and market reach.