Company Research Report: Fynd

Company Overview

Name, Mission of the Company

• Company Name: Fynd

• Mission: Powering delightful shopping experiences for everyone, everywhere by building modular tech infrastructure customized to support omnichannel retail.

Foundation Details

• Founded: 2012

• Founders:

• Farooq Adam: Strategic vision and heads product & engineering. An IIT-Bombay graduate, ex-Opera Solutions.

• Harsh Shah: Manages business development, growth, international expansion, and investor relations. An IIT-Bombay graduate, ex-Opera Solutions.

• Sreeraman Mohan Girija: Oversees customer experience & leads design, finance, and people success. Holds a Civil Engineering degree and ex-IIT Bombay student.

Key People

• Chief Technology & Product Officers:

• Jigar Dafda

• Kushan Shah

• Head of Reliability: Nagabhushan Ramappa

• Chief Business Officers:

• Ragini Varma (India)

• Ronak Modi (Global)

Headquarters

• Location: Mumbai, India and Dubai, UAE

Number of Employees

• Employees: 800+

Revenue

• Information Available on Revenue: No information is available

Known For

• Specialization: Retail-tech solutions, empowering over 2,300 brands globally with innovative technology.

• Recognition: Listed on Fast Company's top 10 most innovative Asia-Pacific companies of 2022 and featured as a Harvard Business School case study.

Products

Overview of Product Offerings

Fynd specializes in a wide range of retail-tech solutions and auxiliary services aimed at enhancing omnichannel retail experiences:

1. Retail Solutions

• Unified and Composable Retail

• In-Store Solutions

• Multichannel Integrations

• Distributed Order Management

• Transportation Management System

2. Technological and Data Solutions

• Data Ops and Workflows

• Augmented Reality Solutions

• AI-powered Website Chatbot (Copilot)

• Digital Asset Management

• AI-powered Image Transformations

3. Educational and Developmental Offerings

• Online Learning Programs through Fynd Academy

4. Platform-Based Services

• Fynd Store OS

• Fynd & Go

• Fynd Storefronts

• Fynd Konnect

• Fynd B2B

• Fynd Commerce API

• Other Platforms: PixelBin, GlamAR, CoPilot, Boltic

Key Features of Products

• Unified Retail Experience: Integration across all sales channels and stock points.

• In-Store Solutions: Streamlining retail store operations and enhancing user experiences.

• Augmented Reality: Enhancing shopping experiences with AR and Virtual Try-Ons.

• AI Deployments: AI-powered chatbots and image transformations for customer engagement.

• Data Operations: Automating workflows and managing large-scale data ops.

• Fynd StoreOS: Comprehensive order and store management system enabling omnichannel support.

Recent Developments

Recent Developments in the Company

• Partnerships & Collaborations:

• In 2024, Fynd collaborated with PayU to diversify payment options.

• In March 2024, Fynd, along with IMAGES Group and PwC, unveiled the India Phygital Index 2024.

New Product Launches

• Innovations in ONDC: Launch of buyer app and onboarding 500 brands on the seller app.

• Integration with Google: Enhanced Local Inventory feature launched in February 2024.

New Features and Updates

• Software Releases:

• Incremental platform updates with versions reaching v1.9.5 as of October 15, 2024.

New Partnerships

• High-Profile Collaborations: Engaged in multiple strategic partnerships to bolster its omnichannel and payment solutions.

This report consolidates the available information to provide a comprehensive overview of Fynd, an innovative omnichannel retail tech company, empowering a broad spectrum of global brands with its robust and varied product offerings.