Gaichu Managed Services Company Research Report

Company Overview

• Name: Gaichu Managed Services

• Mission: To be the most successful, creative, and ground-breaking managed services company around the world.

• Founded: Established in 2020

• Founder(s): No information is available

• Key People:

• Al Hay, CEO

• Fahad Sajjad, CFO

• Rani Noreen, HR Manager

• James Baulch, Head of Sales EMEA

• Ramon Planas, Head of Business Development and Marketing

• Shahzain Sajjad, Senior Manager Vendor & Service Delivery

• Joe Hayat, Chief Operating Officer

• Shan Moody, Chief Technical Officer

• Kiran Arshad, Team Lead Technical Dispatch

• Headquarters: 8 The Green, Suite # 11236, Dover, DE 19901

• Number of Employees: Access to 1200+ engineers and consultants globally

• Revenue: No information is available

• Company Known For: High-quality managed IT services with quick turnaround times and swift response. Gaichu is noted for providing global IT support with competitive pricing and comprehensive solutions.

Products and Services

Helpdesk Solutions

• Description: 24/7 NOC and Helpdesk services providing cost-effective IT support.

• Key Features: Proactive monitoring, troubleshooting, triage, resource identification, and project management by support staff.

Full-Time Resource Allocation

• Description: Flexible engineer allocation program adaptable to business needs.

• Key Features: End user support, network, and data center assistance, providing right-fit engineers at the targeted budget.

IMAC Service

• Description: Infrastructure services involving installation, move, addition, and change.

• Key Features: Hardware installation, business relocation, office setup services, and IT hardware repairs or replacements.

Asset Disposal and Destruction

• Description: Service complying with WEEE regulations for asset disposal and data destruction.

• Key Features: Data is safely destroyed before recycling.

Third Party Maintenance

• Description: Resource deployment to resolve data center issues globally.

• Key Features: Multi-vendor support, on-site parts provision, and rapid issue resolution within 4 hours.

Retail Support

• Description: Minimize downtime in retail operations.

• Key Features: Support footfall counters, POS systems, servers, switches, and offer on-demand engineer availability.

SLA Resources

• Description: Offer flexible service level agreements for resource deployment.

• Key Features: Deploy engineers within 4, 6, 8 hours, or next business day.

Global Deployments

• Description: Deployment and support of IT infrastructure globally.

• Key Features: Desktop, server, and network device deployments, offering significant savings.

AV Technology

• Description: Audio-video equipment installations.

• Key Features: Solutions for offices, schools, and healthcare, including telepresence and Zoom room setups.

Wireless Surveys

• Description: Wireless network survey services.

• Key Features: Predictive, pre-deployment, and post-deployment survey capabilities.

Cybersecurity Solutions

• Description: Comprehensive cyber threat protection service.

• Key Features: Gaichu collaborates with Overwatch for business cybersecurity services.

Recent Developments

• New Products/Features: No new specific products or features mentioned.

• Partnerships: Partnership with Secure Logiq, a leading IT hardware manufacturer optimized for HD Surveillance applications.

Contact Information

• Email: [sales@gaichums.com](mailto:sales@gaichums.com)

• Phone: +1 302-232-8420

• Address: 8 The Green, Suite # 11236, Dover, DE 19901

Note: There is no additional commentary or extraneous information beyond the structured points requested.