Genpact Market Research Report

Company Overview

Name: Genpact

Mission of the Company: The relentless pursuit of a world that works better for people.

Founded: 1997

Founders: Started as a pilot project by GE Capital.

Key People:

Balkrishan "BK" Kalra - President and CEO

Krista Bessinger - Head of Investor Relations

Caitlin Blewett - Chief Marketing Officer

Sameer Dewan - Global Business Leader, Financial Services

Vipin Gairola - Global Operating Officer

Piyush Mehta - Chief Human Resources Officer and Country Manager, India

Anil Nanduru - Global Business Leader, High Tech and Manufacturing, and Consumer and Healthcare

Vidya Rao - Chief Information and Transformation Officer

Sanjay Srivastava - Chief Digital Strategist

Riju Vashisht - Chief Growth Officer

Sanjeev Vohra - Chief Technology and Innovation Officer

Mike Weiner - Chief Financial Officer

Meg Van Winkle - Chief of Staff to the CEO

Heather White - Chief Legal Officer

Headquarters: New York, NY, USA

Number of Employees: 125,000+

Revenue: $4.48 billion

What the Company is Known For: Genpact is known for delivering transformative outcomes through AI, data, technology, and experience. Their services span across multiple industries, focusing on areas such as AI, data and analytics, technology services, finance and accounting, risk and compliance, sales and commercial, and supply chain management.

Products

Artificial Intelligence

High-Level Description: AI services designed to deliver transformation at scale and optimize business processes.

Key Features: Includes Generative AI (Gen AI), natural language processing, and machine learning automation to drive real-time insights and data-driven decision-making.

Data and Analytics

High-Level Description: Advanced analytics and AI to accelerate digital transformation.

Key Features: Data quality management, predictive analytics, visualization tools, and real-time decision making.

Technology

High-Level Description: Customer-centric technology solutions.

Key Features: Cloud services, application modernization, IT infrastructure transformation, and digital core development.

Finance and Accounting

High-Level Description: Solutions to streamline finance and enhance decision-making.

Key Features: Enterprise financial management, fraud detection, regulatory compliance, and financial planning.

Risk and Compliance

High-Level Description: Services to manage risks and ensure compliance with regulations.

Key Features: Risk assessments, compliance management, fraud detection, and internal audits.

Sales and Commercial

High-Level Description: Data-driven strategies to enhance sales and customer engagement.

Key Features: Customer segmentation, performance analytics, predictive sales insights, and CRM optimization.

Supply Chain Management

High-Level Description: Transformative solutions for hyperconnected supply chains.

Key Features: End-to-end visibility, demand forecasting, logistics optimization, and inventory management.

Recent Developments

Recent Developments:

2024: Genpact announced a new multi-year engagement with Advantage Solutions to leverage AI in transforming consumer goods operations at scale.

New Products Launched:

Gen AI-based Solutions: Includes features like Cora Knowledge Assist, which have been deployed in industries including automotive and IT services.

New Features Added to Existing Products: