Company Research Report: Gibson Plumbing

Company Overview

• Name: Gibson Plumbing

• Mission: Dedicated to providing quality plumbing services to customers, while adhering to principles of reliability, exceptional workmanship, and fair pricing.

• Founded: 1954

• Founder: William C. Gibson

• Key People:

• William C. Gibson (Founder)

• Barry and Bonnie Bankler (Acquirers of the Company in 2003)

• Headquarters: 5511 Dietrich Road, San Antonio, TX 78219

• Number of Employees: Over 500 licensed plumbers and apprentices

• Revenue: No information is available

• Known For: Renowned as the most trusted plumbing service provider in Texas for residential and new construction projects, specializing in single-family and multi-family plumbing solutions.

Products and Services

• Multi-Family Plumbing

• Description: Specialized in plumbing services for multi-family housing projects across Texas including garden style, podium, multi-level garages, and high-rise buildings.

• Key Features:

• Supervisor always onsite

• Over 150 projects handled annually

• Pre-fabrication of components to minimize leaks

• Comprehensive Quality Assurance program

• Single-Family Plumbing

• Description: Provides expert plumbing services for single-family residence constructions, ensuring high standards and reliability.

• Key Features:

• Proprietary software for project management

• Pre-fabrication of shower risers for quality control

• Dedicated project team for each construction phase

• New Construction Services

• Description: Comprehensive plumbing services for new construction projects, ensuring seamless integration and quality workmanship.

• Warranty and Emergency Services

• Description: Offers robust warranty and emergency service plans to ensure customer satisfaction and rapid response to plumbing issues.

Recent Developments

• Recent Expansions:

• 2015: Expansion into Austin, Texas.

• 2017: Expansion into Dallas, Texas.

• 2018: Expansion into Houston, Texas.

• 2023: Consolidation of Dallas warehouses into a large distribution center.

• 2024: Opening of the first Houston multi-family warehouse.

• Strategic Developments:

• Extensive integration of a large distribution center to enhance scalability and reduce material costs.

• Use of advanced software solutions for real-time project tracking and management.

• Partnerships:

• Strong relationships with top builders, developers, and plumbing manufacturers to ensure high-quality partnerships and solutions across the state of Texas.

Summary

Gibson Plumbing is a leading provider of residential and new construction plumbing solutions with a strong foothold in Texas. The company's longevity and success are attributed to its focus on quality craftsmanship, strategic expansions, and partnerships, as well as its commitment to providing exceptional customer service. Despite lacking specific revenue figures, the company's robust infrastructure, experienced workforce, and efficient logistics systems suggest a well-positioned company within the market.