Comprehensive Market Research Report for GlideFast Consulting
Overview
GlideFast Consulting is an Elite ServiceNow Partner dedicated to delivering comprehensive ServiceNow solutions and services. Headquartered in Waltham, Massachusetts, the company leverages the ServiceNow platform to enhance business operations across various industries, providing scalable and efficient solutions.
Services and Solutions
GlideFast Consulting offers an array of services designed to improve and streamline business functionalities through the ServiceNow platform. These services include:
- Advisory Services
- Application Development
- Change Enablement
- Cloud Hosting
- Managed Services
- Implementations
- Integrations
- Design Services
- Remote Services
- Training
Their industry-specific solutions cater to diverse sectors such as Education, Energy, Financial Services, Government, Healthcare, Manufacturing, and Retail.
Leadership Team
The leadership team at GlideFast Consulting is composed of seasoned professionals steering the company towards success and innovation:
- Michael Lombardo, Founder (In Memory)
- Jarred Pippy, Chief Operations Officer
- Ohad Kushner, Chief Customer Officer
- Kevin Reilly, Chief Sales Officer
- Aaron Johnson, Chief Technology Officer
Additional key figures include Victoria Saleem as Senior Vice President of Sales and Brett Karl as Vice President of Solutions and Alliances.
Performance and Recognition
GlideFast Consulting has achieved recognition as a leading ServiceNow partner, receiving accolades such as the ServiceNow Americas Elite Segment Partner of the Year and Customer Workflow Partner of the Year. The company contributed approximately $95 million in revenue for 2022 and forecasts a 30% growth for 2023.
Acquisition and Financials
In 2022, GlideFast Consulting was acquired by ASGN Incorporated for a transaction value of $350 million. Prior to this acquisition, the company secured private equity funding from BV Investment Partners. Current estimates place the company's annual revenue at around $108.2 million.
Strategic Initiatives and Growth
Recent initiatives include a strategic expansion into the European market, showcasing GlideFast Consulting's commitment to broadening their geographic reach and service offerings. The company remains focused on innovation and digital transformation to maintain its competitive edge.
Client Feedback and Case Studies
Client feedback highlights GlideFast Consulting's technical expertise, adaptability, and their dedication to exceeding client expectations. Notable case studies demonstrate successful ServiceNow implementations that improved efficiency for a leading manufacturing company and enhanced cybersecurity for a prominent medical center.
Competitor Analysis
Key Competitors
Crossfuze
Crossfuze is a prominent competitor, offering extensive ServiceNow integration services as a ServiceNow Elite Partner. They have a strong customer satisfaction record and numerous ServiceNow certifications, with over 2,500 implementations globally and more than 20 years of industry experience. Crossfuze’s strength lies in their ability to provide comprehensive enterprise service management solutions through innovative workflow design.
Acorio
Acorio, part of NTT DATA, is a key player in the ServiceNow consultancy sector. The integration with NTT DATA expands their resource and expertise network, reinforcing their position as a top global ServiceNow partner. Acorio serves a wide range of industries, including healthcare and manufacturing, providing substantial competition for GlideFast Consulting.
Zennify
Zennify is an award-winning partner for Salesforce and nCino, with a focus on financial services. The company specializes in providing tailored consulting services that integrate technology and data to tackle complex business challenges. Their emphasis on community impact and high customer satisfaction rate enhances their competitive leverage.
CloudBolt Software
CloudBolt Software is recognized for its proficiency in cloud management solutions, focusing on optimizing hybrid cloud infrastructures to boost operational efficiency and agility. Their advanced automation and orchestration capabilities parallel the offerings of GlideFast Consulting in IT infrastructure management.
Strategic Implications
To strengthen its position amid significant competition, GlideFast Consulting should focus on expanding its ServiceNow-centered services while integrating complementary cloud-based solutions. Emphasizing enhanced customer satisfaction through superior service delivery, strategic partnerships, and digital transformation initiatives will be crucial for maintaining a competitive advantage. By aligning capabilities within financial services and enterprise IT service management, the company can continue to grow competitively alongside rivals such as Acorio and Zennify.
