Company Research Report: GoTab, Inc.
Company Overview
- Name: GoTab, Inc.
- Mission: GoTab is an entertainment commerce platform designed to enhance experiences and operational efficiencies by placing the guest at the center of the experience.
- Founded: 2016
- Founder: Tim McLaughlin
- Key People: Tim McLaughlin (Co-founder)
- Headquarters: No information is available.
- Number of Employees: No information is available.
- Revenue: $500M+ transactions per year
- Notability: Known for revolutionizing the ordering and payment experience in hospitality venues through a contactless and guest-centric approach to point-of-sale systems.
Products
- Complete Entertainment Commerce Platform:
- Description: A comprehensive platform facilitating various operational needs, including mobile ordering, payment processing, and operational management for hospitality businesses.
- Key Features:
- Point of Sale (POS) systems optimized for guest experience.
- Mobile Order & Pay for seamless guest transactions.
- Kitchen Display System (KDS) for efficient kitchen operations.
- Flexible hardware options.
- Handheld POS:
- Description: Portable POS system allowing servers to take orders and process payments tableside.
- Key Features:
- Large screen and long battery life.
- Sleek design for easy operation.
- Pre-authorization and shared tab features.
- Self-Ordering Kiosk:
- Description: Self-service technology enhancing order accuracy and lowering labor costs.
- Key Features:
- Real-time updates via SMS.
- Intuitive menu navigation.
- Flexible payment options.
- GoTab Pass RFID:
- Description: RFID technology for seamless ordering and payment in high-volume venues.
- Key Features:
- Easy and engaging purchasing process.
- Centralized tab management.
- Mobile Order & Payment:
- Description: QR-based ordering and payment solution for effortless guest transactions.
- Key Features:
- Shared tabs, loyalty programs.
- Real-time menu management.
Recent Developments
- Pricing Rules Engine:
- Overview: Unveiled a new Pricing Rules Engine allowing real-time menu pricing customization, automation of service charges, and seamless discount application to enhance operational efficiency.
- Launch Date: January 7, 2025
- New Integrations:
- Announced four new integrations enhancing the versatility of their POS platform to cater to wider aspects of hospitality venues.
- Partnership with Pints & Paddle:
- Aimed at optimizing operations and elevating guest experience by integrating with Restaurant365 for labor optimization.
- Expansion of Integrated Partner Ecosystem:
- Introduced a range of new solutions to enhance operational efficiency and customer experience for hospitality businesses.
Summary
GoTab, Inc. has established itself as a leader in the hospitality commerce space by innovating and optimizing point-of-service solutions. Through strategic partnerships, integration efforts, and tech-forward products, GoTab continues to streamline operations for varying service models and enhance guest experiences across the hospitality industry.