Company Research Report: GoTab, Inc.



Company Overview



  • Name: GoTab, Inc.

  • Mission: GoTab is an entertainment commerce platform designed to enhance experiences and operational efficiencies by placing the guest at the center of the experience.

  • Founded: 2016

  • Founder: Tim McLaughlin

  • Key People: Tim McLaughlin (Co-founder)

  • Headquarters: No information is available.

  • Number of Employees: No information is available.

  • Revenue: $500M+ transactions per year

  • Notability: Known for revolutionizing the ordering and payment experience in hospitality venues through a contactless and guest-centric approach to point-of-sale systems.


Products



  • Complete Entertainment Commerce Platform:

  • Description: A comprehensive platform facilitating various operational needs, including mobile ordering, payment processing, and operational management for hospitality businesses.

  • Key Features:

  • Point of Sale (POS) systems optimized for guest experience.

  • Mobile Order & Pay for seamless guest transactions.

  • Kitchen Display System (KDS) for efficient kitchen operations.

  • Flexible hardware options.


  • Handheld POS:

  • Description: Portable POS system allowing servers to take orders and process payments tableside.

  • Key Features:

  • Large screen and long battery life.

  • Sleek design for easy operation.

  • Pre-authorization and shared tab features.


  • Self-Ordering Kiosk:

  • Description: Self-service technology enhancing order accuracy and lowering labor costs.

  • Key Features:

  • Real-time updates via SMS.

  • Intuitive menu navigation.

  • Flexible payment options.


  • GoTab Pass RFID:

  • Description: RFID technology for seamless ordering and payment in high-volume venues.

  • Key Features:

  • Easy and engaging purchasing process.

  • Centralized tab management.


  • Mobile Order & Payment:

  • Description: QR-based ordering and payment solution for effortless guest transactions.

  • Key Features:

  • Shared tabs, loyalty programs.

  • Real-time menu management.


Recent Developments



  • Pricing Rules Engine:

  • Overview: Unveiled a new Pricing Rules Engine allowing real-time menu pricing customization, automation of service charges, and seamless discount application to enhance operational efficiency.

  • Launch Date: January 7, 2025


  • New Integrations:

  • Announced four new integrations enhancing the versatility of their POS platform to cater to wider aspects of hospitality venues.


  • Partnership with Pints & Paddle:

  • Aimed at optimizing operations and elevating guest experience by integrating with Restaurant365 for labor optimization.


  • Expansion of Integrated Partner Ecosystem:

  • Introduced a range of new solutions to enhance operational efficiency and customer experience for hospitality businesses.


Summary


GoTab, Inc. has established itself as a leader in the hospitality commerce space by innovating and optimizing point-of-service solutions. Through strategic partnerships, integration efforts, and tech-forward products, GoTab continues to streamline operations for varying service models and enhance guest experiences across the hospitality industry.