Company Research Report: Gradient MSP Inc.

Company Overview

• Name: Gradient MSP Inc.

• Mission: Gradient MSP's mission is to make Managed Service Providers (MSPs) more profitable by solving their biggest challenges: profitability and sales.

• Founded: No information is available.

• Founders: Colin Knox (CEO & Co-founder) and Ryan Barker (COO & Co-founder).

• Key People:

• Colin Knox - CEO & Co-founder

• Ryan Barker - COO & Co-founder

• Morgan Greff - CTO

• Jay McBain - Strategic Advisor

• Chantal DeSantis - Director, Corporate Services

• Andrew McKeage - Director, Sales

• Stacey Geddes - Director, Success

• Headquarters: 7070e Farrell Rd SE, Suite 211, Calgary, Alberta, T2H 0T2

• Number of Employees: No information is available.

• Revenue: No information is available.

• Known For: Gradient MSP is known for empowering growth-focused MSPs by providing tools and solutions to enhance profitability through automation and integrations.

Products

1. Billing Reconciliation

• Description: A product designed to streamline the billing process, making it more efficient and accurate.

• Key Features:

• Automated billing process

• Recovery of revenue from missed billings

• Integration with various PSA systems for accuracy

2. Cost & Pricing Guidance

• Description: Provides data-driven insights to help MSPs optimize pricing and maximize profits.

• Key Features:

• Enables price increases based on $7B+ MSP sales data

• Identifies high-margin products

• Offers benchmark reports

3. Customer Upsell Mastery

• Description: Helps MSPs increase revenue by upselling solutions to existing customers.

• Key Features:

• Identification of untapped upsell opportunities

• Analysis of customer purchase history

4. Profit Hunting

• Description: Finds hidden profit leaks within MSPs to enhance revenue.

• Key Features:

• Consolidation opportunities for higher margins

• Identification of over-deployed services

5. Growth Module (formerly StackTracker)

• Description: A tool designed to assist MSPs in monitoring their operations and optimizing growth strategies.

• Key Features:

• Access to over 70 vendor integrations

• Automatic collection of customer usage data

Recent Developments

• New Products Launched:

• Growth Module (formerly StackTracker) offered for a limited time at a promotional price.

• New Features added to Existing Products:

• No specific new features mentioned.

• New Partnerships:

• No information is available.

Security and Compliance

• SOC 2 Type 2 Compliance: Gradient MSP is certified under SOC 2 Type 2 compliance for Security, Privacy, and Confidentiality.

• Hosting Infrastructure: Utilizes AWS for maintaining platform security and compliance with standards such as SOC 2, ISO 27001, GDPR, HIPAA, and FIPS 140-2.

Contact Information

• Phone: 1.888.672.6079

• Email: info@meetgradient.com

Conclusion

Gradient MSP Inc. continues to innovate in the Managed Service Provider sector by offering advanced billing, pricing, and customer engagement solutions aimed at enhancing profitability and reducing operational overheads. The company's commitment to security and regulatory compliance stands testament to its robust operational framework.