Company Research Report: Granicus

Company Overview

Name: Granicus

Mission of the Company:
Granicus' mission is to help better engage governments and the people they serve, creating meaningful connections and driving transformative experiences in public sector communications.

Founded:
1999

Founders:
Granicus and GovDelivery were independently founded.

Key People:

Mark Hynes, Chief Executive Officer

Bob Ainsbury, Chief Product Officer

Carrie Cisek, Chief Human Resources Officer

Gabriele “G” Masili, Chief Customer Officer

Amir Capriles, Chief Revenue Officer

Suzanne Behrens, Chief Marketing Officer

Jordan Copland, Chief Financial Officer

Adam Boscoe, Vice President, Corporate Development & Strategy

Headquarters:
No information is available.

Number of Employees:
More than 2,000 employees.

Revenue:
No information is available.

What the Company is Known For:
Granicus is known for being a trusted partner to over 7,000 public sector organizations worldwide, enhancing customer experiences, engaging communities, improving operations, and increasing trust and transparency.

Products

Granicus offers a broad range of products that transform public sector engagement and operations:

Government Experience Cloud

Description: This cloud platform integrates technology, experience services, and data insights to redefine how people interact with governments.

Key Features:

Seamless, human-centered customer experiences.

Insight from over 30 billion annual interactions.

Delivery of measurable community outcomes.

Connected Technologies

Meeting & Agenda Management: Streamlines the meeting and video processes.

Websites & CMS: Implements customer experience solutions.

Digital Services & Forms: Streamlines workflows and permitting processes.

Digital Communication & Engagement: Enhances engagement and trust with constituents.

Public Records & STR Compliance: Facilitates records and compliance management.

Customer Experience Services

Description: Services provided by Granicus to help government entities achieve their goals with exceptional support and consultancy.

Other Notable Products

SmartGov

govRecords

Granicus Self-managed Video Solutions

Swagit Fully-managed and Partially-managed Video Solutions

GovQA Legal Suite

govDelivery

OneMeeting Agenda Management

Recent Developments

2024:

Granicus acquired Simpleview, a destination marketing services provider, enhancing community experience and expanding reach.

Entered a Strategic Collaboration Agreement with AWS to deliver experience solutions to governments.

Named one of the best fully remote workplaces in 2023.

2023-2021:

Expanded into new markets, including Australia/New Zealand and Latin America/Caribbean.

Enhanced offerings with acquisitions such as Bang the Table, OpenCities, and GovQA.

Introduced employee wellbeing initiatives, including "Wellbeing Wednesdays."

New Products Launched

Acquired Simpleview, expanding capabilities in digital marketing and community engagement.

New Features Added to Existing Products

No specific feature updates mentioned.

New Partnerships

Collaboration with AWS for delivering government experience solutions.

Granicus continuously evolves its offerings through strategic partnerships and acquisitions, further strengthening its position as a leader in transforming government-citizen interactions.