Greater Mental Health of New York: Company Profile

Background

Overview

Greater Mental Health of New York is a non-profit organization dedicated to promoting mental health through advocacy, community education, and direct services. Established in 1946, the organization has a longstanding commitment to enhancing the mental and emotional well-being of individuals across Westchester and Rockland counties in New York. In June 2024, The Mental Health Association of Westchester and The Mental Health Association of Rockland merged to form Greater Mental Health of New York, expanding their reach and impact in the region.

Mission and Vision

• Mission: To promote mental health through advocacy, community education, and direct services.

• Vision: A world where every person has equitable access to comprehensive mental health support and resources, enabling them to foster their personal resilience and live with dignity within their community.

Primary Area of Focus

The organization offers a wide array of mental health and substance use treatment services, supporting individuals of all ages as they navigate their unique recovery journeys. Services include therapy, care management, peer support, employment assistance, residential programs, medication management, and community education. These services are designed to be person-centered, trauma-informed, and recovery-oriented, aiming to provide care tailored to each individual's needs and goals.

Industry Significance

With nearly 80 years of service, Greater Mental Health of New York plays a pivotal role in the mental health landscape of the Lower Hudson Valley. The merger in 2024 enhanced the organization's capacity to deliver integrated, person-centered services, thereby strengthening its ability to reduce barriers to quality mental health care in the region.

Key Strategic Focus

Core Objectives

• Integrated Service Delivery: Utilizing the Certified Community Behavioral Health Clinic (CCBHC) model to integrate all services in each community setting under one virtual roof, establishing an agency-wide intake process.

• Diversity, Equity, and Inclusion: Implementing intentional plans to recruit, retain, and promote employees from diverse backgrounds, leveraging this diversity to improve service delivery.

• Hybrid Program Model: Developing a hybrid program model to best serve clients and staff needs, assisting clients and staff in utilizing technology to maximize the experience and effectiveness of delivering and receiving services.

• Infrastructure Development: Establishing a data warehouse with business intelligence software to better manage service delivery and track outcomes, and enhancing the Electronic Health Record to meet the needs of the agency.

• Community Care Expansion: Exploring additional opportunities to provide care in the community by developing proposals for additional payment methodologies and rates, and assessing the volume, viability, and compensation schedules of varied payor sources.

Areas of Specialization

• Mobile and Community-Based Services: Over 50% of services are delivered in homes, schools, and other community settings, reducing barriers to care and enhancing accessibility.

• Peer Support Integration: Peer support is highly valued and integrated across services, with specific programs like the Intensive and Sustained Engagement Team (INSET) and the Sterling Community Center (SCC) providing peer-led interventions and community engagement activities.

Key Technologies Utilized

• Data Analytics: Utilizing business intelligence software and data warehouses to manage service delivery and track outcomes.

• Electronic Health Records (EHR): Enhancing and optimizing EHR systems to meet the needs of the agency and improve service delivery.

Primary Markets Targeted

The organization primarily serves individuals in Westchester and Rockland counties, with a focus on reducing barriers to mental health care for underserved populations. Services are tailored to meet the needs of children, adults, and families, including those who are uninsured or underinsured.

Financials and Funding

Funding History

As a non-profit organization, Greater Mental Health of New York's funding primarily comes from government grants, private donations, and service fees. The merger in 2024 resulted in an operating budget of approximately $50 million and a staff of 500 employees, reflecting the expanded scope and capacity of the organization.

Recent Funding Rounds

Specific details regarding recent funding rounds are not publicly disclosed. However, the organization's financial growth is evident in its expanded operating budget and increased staff size following the merger.

Notable Investors

As a non-profit entity, Greater Mental Health of New York does not have investors in the traditional sense. Support comes from a combination of government funding, private donations, and service fees.

Utilization of Capital

The capital is utilized to expand and enhance mental health services, integrate new technologies, develop infrastructure, and support community-based care initiatives. The focus is on reducing barriers to care and improving accessibility for individuals in the Lower Hudson Valley region.

Pipeline Development

Key Programs and Services

• Therapy Services: Offering individual, group, family, and medication services for individuals across the age span, addressing mental health challenges, substance misuse, and co-occurring difficulties.

• Peer Services: Including the Intensive and Sustained Engagement Team (INSET) and the Sterling Community Center (SCC), providing peer-led interventions and community engagement activities.

• Youth Assertive Community Treatment (ACT): An innovative program addressing the needs of children and youth aged 10 to 21, ensuring they have the support services and access to clinical professionals required to sustain gains made in crisis response or other out-of-home high-intensity services.

• Employment and Residential Services: Utilizing the Individual Placement and Support (IPS) model to help individuals with behavioral health conditions prepare for, choose, and maintain employment, and offering residential programs to assist individuals in achieving personal goals and obtaining permanent housing.

Stages of Development

These programs are currently operational and serve individuals across Westchester and Rockland counties. The organization continues to assess and expand its services to meet the evolving needs of the community.

Target Conditions

The programs target a range of mental health and substance use conditions, including anxiety, depression, post-traumatic stress disorder, and co-occurring disorders. Services are designed to be person-centered and recovery-oriented, aiming to support individuals in their unique recovery journeys.

Anticipated Milestones

While specific timelines for future milestones are not publicly disclosed, the organization is committed to ongoing program development and expansion to enhance service delivery and meet the needs of the community.

Technological Platform and Innovation

Proprietary Technologies

The organization utilizes business intelligence software and data warehouses to manage service delivery and track outcomes, enhancing the efficiency and effectiveness of its programs.

Significant Scientific Methods

• Person-Centered Care: Incorporating each individual’s needs, goals, and decisions into treatment plans to increase success and encourage independence and self-sufficiency.

• Trauma-Informed Practices: Recognizing the widespread impact of trauma and its effects on individuals’ wellness, promoting growth, resiliency, and recovery while avoiding further harm.

• Recovery-Oriented Services: Assisting individuals in defining their personal recovery goals and supporting their progress towards them, acknowledging that recovery looks different for everyone.

AI-Driven Capabilities

While specific AI-driven capabilities are not detailed, the organization employs data analytics and business intelligence tools to enhance service delivery and track outcomes.

Leadership Team

Executive Profiles

• Stacey Roberts, LCSW: Chief Executive Officer (CEO). With nearly 25 years at The Mental Health Association of Westchester, Stacey has been instrumental in the organization's growth and transformation. She now leads Greater Mental Health of New York, focusing on enhancing mental health services in the Lower Hudson Valley.

• Stephanie Madison, LMSW: Chief Advancement and Marketing Officer. Formerly President/CEO of The Mental Health Association of Rockland, Stephanie brings over 27 years of experience to her role, overseeing advancement and marketing strategies for the merged organization.

• Honorable Mary F. Foster: President of the Board of Directors