Combined Company and Competitor Profiling
Company Overview
GroupBy Inc. is a key SaaS technology provider in eCommerce search and product discovery, established in 2013. The company enhances digital customer experiences for B2B and B2C retailers through AI-driven solutions. Built on Google Cloud Vertex AI, GroupBy’s platform optimizes search accuracy, recommendations, merchandising, and analytics. Headquartered in Toronto, ON, with operations in Austin, TX, GroupBy employs between 51 and 200 individuals and was honored in Deloitte’s Technology Fast 50 Awards as a Company-to-Watch in Canada.
- Website: [GroupBy Inc.](https://www.groupbyinc.com/)
- Contact Information:
- Phone: 1 (855) 210-6513
- Customer Support: [support@groupbyinc.com](mailto:support@groupbyinc.com)
- Sales: [sales@groupbyinc.com](mailto:sales@groupbyinc.com)
Products and Services
GroupBy offers a suite of services, including Data Enrichment, Search AI, Recommendations AI, Merchandising, and Analytics & Reporting. The platform is now available on the Shopify App Store, enabling retailers to enhance operations and improve customer engagement.
Recent Developments
In 2017, GroupBy expanded its capabilities by acquiring EdgeCase, improving product catalog normalization and enrichment. Recognized as a Challenger in the 2024 Gartner Magic Quadrant for Search and Product Discovery, GroupBy is commended for its forward-thinking approach in eCommerce.
Leadership Team
- Roland Gossage - Chief Executive Officer: Spearheads partnerships, notably with Google Cloud, and drives product enhancement. Key to receiving the 2022 Merit Award for Technology in eCommerce. [Profile](https://ca.linkedin.com/in/rolandgossage)
- Srikant Nayak - Chief Financial Officer: Shapes financial strategies, contributing since 2015 to the company’s growth in the SaaS market. [Profile](https://ca.linkedin.com/in/nayaksrikant)
- Julia Cartwright - Chief People Officer: Focuses on human resources, culture building, and team development since 2018. [Profile](https://ca.linkedin.com/in/julia-cartwright-56a7b82a2)
- Dino Crupi - VP of Strategy & Operations: Drives strategic initiatives, leveraging expertise in big data. [Profile](https://www.linkedin.com/in/dinocrupi)
- Mark Alder - VP of Customer Advocacy: Ensures client needs are met to foster customer success. [Profile](https://theorg.com/org/groupby/org-chart/mark-alder)
- Joanna Balkowski - VP of Marketing: Enhances product visibility through innovative strategies. [Profile](https://ca.linkedin.com/in/balkowski)
- Mike Gavich - VP of Engineering: Oversees technology development with a focus on scalability. [Profile](https://ca.linkedin.com/in/mgavich)
- Jason Chidester - VP of Client Services: Manages customer success and technical support. [Profile](https://www.linkedin.com/in/jason-chidester-869952a)
- Arv Natarajan - Director of Product: Innovates in product management with cutting-edge technologies. [Profile](https://ca.linkedin.com/in/arvnatarajan)
Competitive Landscape
Key Competitors
Syte
- Headquarters: Tel Aviv, Israel
- Company Size: 51-200 employees
- Specialties: Visual AI, machine learning for fashion, home decor, and jewelry sectors.
- Major Customers: Perry Ellis, Hibbett Sports, Monoprix
- Funding: $71 million
Searchspring
- Headquarters: San Antonio, Texas
- Company Size: 51-200 employees
- Specialties: Ecommerce site search and personalization.
- Notable Clients: Chubbies, Pura Vida, Moen, Fabletics
Swiftype
- Headquarters: San Francisco, California
- Specialties: Customizable site and enterprise search solutions.
Algolia
- Focus: Real-time analytics through cloud-based search API.
Financial and Employee Metrics
GroupBy has a revenue of $12.5 million and employs 86 individuals. Competitors like Syte and Swiftype feature more robust employee counts and greater venture funding, potentially challenging GroupBy's competitive hold.
Strategic Implications
The dynamic market landscape underscores the need for GroupBy to strategically position itself amidst competitors advancing in AI, machine learning, and personalized search capabilities. This environment necessitates a continued focus on innovation and customer acquisition for sustained relevance and growth in the eCommerce sector.
