GUIDEcx Market Research Report
Company Overview
Name
GUIDEcx
Mission
GUIDEcx is committed to solving the number one cause of churn: a bad implementation. They aim to provide a stellar customer onboarding experience.
Founded
No information is available
Founders
- Peter Ord, CEO and Co-founder
Key People
No information is available
Headquarters
3451 Triumph Blvd Suite 400, Lehi, UT 84043
Number of Employees
No information is available
Revenue
No information is available
What the Company Is Known For
GUIDEcx is known for its customer onboarding software that focuses on reducing onboarding time and improving the efficiency of project manager capacity. They provide solutions that improve customer engagement and retention.
Products
Customer Onboarding Software
GUIDEcx offers a comprehensive customer onboarding solution aimed at creating a frictionless experience for both the team and the customer.
Key Features:
- Reduction in Onboarding Time: By 49%
- Increase in Project Manager Capacity: 4X
- Fewer Onboarding Meetings: By 86%
- On-time Delivery Rate: 90% when 5+ users are invited
Engagement
Tools to help teams and customers work better together by focusing on achieving mutual onboarding goals.
Efficiency
Insights and automation tools to make the most valuable use of team resources.
Visibility
Role-based views to give customers and stakeholders visibility into onboarding progress and keep projects on track.
Integrations
Seamless integration with over 1,000 applications to increase automation and simplify project management.
Recent Developments
New Products Launched
No information is available
New Features Added to Existing Products
- Custom Email Templates: These templates are designed to drive customer onboarding engagement.
New Partnerships
No information is available
Content and Resources
Featured Content
- Ultimate Guide To Customer Onboarding: A comprehensive guide aimed at saving time, reducing time-to-value, and improving customer experience.
- 5 Scary Customer Onboarding Mistakes You Can’t Afford to Make: A blog post discussing common onboarding mistakes that can waste time and money.
- Customer Onboarding Checklist & Template Kit: Resources to take the guesswork out of the customer onboarding process.
Blogs and Webinars
- Customer Experience + Self-Service: Blog on successful customer onboarding.
- Cooking Up Success: This blog relates culinary precision to a data-driven business strategy.
- Data Driven Automation for CS: Discusses the importance of automated data-driven solutions for customer success.
- 3 Onboarding Strategies to Drive Higher Customer Engagement: Offers strategies to improve customer engagement during the onboarding process.
Company Culture and Careers
Work Environment
Located in the Silicon Slopes area, the office features panoramic mountain views, a collaborative work environment, and free snacks. Employees have access to great outdoor activities and a family-friendly culture.
Career Opportunities
Potential candidates are encouraged to reach out if they cannot find the position they are looking for.
principles
GUIDEcx places high value on building and maintaining relationships with customers and employees. They focus on guiding clients through the customer onboarding experience.
This report is strictly based on the data provided. No additional commentary or data.
