Hackbarth Delivery Service, Inc. Market Research Report

Background

Overview

Established in 1975, Hackbarth Delivery Service, Inc. is a privately held, certified woman-owned business headquartered in Mobile, Alabama. The company specializes in transportation, logistics, warehousing, and distribution services across the United States. With a commitment to excellence, Hackbarth has grown from a single van operation to a leading provider in the logistics industry.

Mission and Vision

Hackbarth's mission is to provide "Knock Your Socks Off™" (KYSO) customer service as a single-source solution for transportation and logistics needs. The company values safety, integrity, people, and profits, aiming to be the number one choice for customers by exceeding expectations and fostering a diverse and energetic team.

Industry Significance

Operating in the transportation and logistics sector, Hackbarth plays a crucial role in facilitating efficient supply chain operations, particularly in last-mile delivery services. The company's extensive network and commitment to customer service have established it as a significant player in the Southeastern U.S. logistics market.

Key Strategic Focus

Core Objectives

Hackbarth focuses on delivering customized logistics solutions and white-glove services, emphasizing customer satisfaction and operational excellence. The company aims to expand its service offerings and geographic reach to meet evolving market demands.

Areas of Specialization

The company specializes in last-mile delivery, warehousing, freight, courier services, appliance delivery and installation, white-glove services, hot shot deliveries, routed services, real-time package tracking, electronic signature capture, and secure facilities.

Key Technologies Utilized

Hackbarth employs advanced technologies such as Key Software's Xcelerator Dispatch Software, MobileTek app, and Appian Routing Software to enhance operational efficiency and provide real-time updates to customers.

Primary Markets Targeted

The company serves various industries, including pharmaceuticals, banking, and e-commerce, providing tailored logistics solutions to meet the specific needs of each sector.

Financials and Funding

Funding History

Hackbarth Delivery Service is a privately held company and has not publicly disclosed detailed funding history or financial statements.

Estimated Revenue

The company is estimated to generate approximately $97.3 million in annual revenue, with an estimated revenue per employee of $335,500.

Employee Growth

Hackbarth has experienced a 7% increase in total headcount over the past year, indicating growth and expansion in its operations.

Pipeline Development

As a logistics and transportation company, Hackbarth's pipeline development focuses on expanding its service offerings and geographic reach. The company has continuously opened new terminal locations to meet customer needs, including 13 facilities in Texas in 2017 and new locations in West Virginia in 2018.

Technological Platform and Innovation

Proprietary Technologies

Hackbarth utilizes proprietary technologies such as Key Software's Xcelerator Dispatch Software and MobileTek app to optimize dispatch operations and provide real-time tracking for customers.

Significant Scientific Methods

The company employs advanced routing algorithms through Appian Routing Software to enhance delivery efficiency and reduce operational costs.

Leadership Team

Executive Profiles

• Kelly Picard: Chief Executive Officer (CEO)

Oversees overall company operations and strategic direction.

• Brandon Barnhill, M.B.A., P.H.R.: Human Resources Director

Manages human resources functions, including talent acquisition and employee development.

• Gary Smith: Chief Operating Officer (COO)

Responsible for overseeing daily operations and ensuring operational efficiency.

• Carol Hackbarth: Vice President of Sales

Leads sales strategies and customer relationship management.

Leadership Changes

Specific details regarding recent leadership changes or appointments are not publicly disclosed.

Competitor Profile

Market Insights and Dynamics

The logistics and transportation industry is characterized by rapid growth, technological advancements, and increasing demand for efficient last-mile delivery solutions. Companies are focusing on integrating advanced technologies and expanding service offerings to stay competitive.

Competitor Analysis

Hackbarth's primary competitors include:

• Vulcan Express: Estimated annual revenue of $313.8 million with 735 employees.

• BLG Logistics: Estimated annual revenue of $195.6 million with 513 employees.

• Ranger Land Systems: Estimated annual revenue of $42.1 million with 138 employees.

These competitors offer similar logistics and transportation services, contributing to a competitive landscape in the industry.

Strategic Collaborations and Partnerships

Hackbarth has engaged in strategic collaborations to enhance its service offerings and market presence. For instance, the company has been involved in educational partnerships, such as joining the University of South Alabama's Supply Chain and Logistics Management Advisory Board, to foster industry-academic collaboration.

Operational Insights

Hackbarth's operational strategy focuses on expanding its geographic footprint and service capabilities to meet customer demands. The company has opened multiple terminal locations across various states, including 13 facilities in Texas in 2017 and new locations in West Virginia in 2018, demonstrating its commitment to growth and customer service.