Company Research Report: Harri
Company Overview
- Name: Harri
- Mission of the Company: Harri's mission is to improve the employee experience for frontline teams.
- Founded: 2012 by Luke Fryer
- Key People in the Company:
- Luke Fryer - CEO & Founder
- Jack Gordon - Chief Financial Officer
- Feras Kayali - Chief Technology Officer
- Joe Miliziano - Chief Operating Officer
- Mohammad Rabay'a - Chief Product Officer
- Tristan Spencer - SVP Sales, UK
- Keegan Conrey - SVP Sales, North America
- Tena Lyons - Vice President, Product Marketing
- Graeme Beveridge - HR Director
- Quincy Valencia - Senior Vice President - Innovation
- Headquarters: New York, NY
- Number of Employees: Between 501-1,000 employees
- Revenue: No specific information is available
- What is the Company Known For: Harri is known for being the global leader in Frontline Employee Experience technologies, particularly within the hospitality industry. The company provides a comprehensive human capital management platform, integrating solutions for talent attraction, workforce management, employee engagement, and compliance.
Products
- Carri, Conversational AI Software
- High Level Description: An AI-powered conversational tool designed to streamline communication within the organization.
- Key Features: No detailed features provided
- Talent Acquisition Suite for Hospitality
- High Level Description: A comprehensive recruiting software specifically tailored for the hospitality industry.
- Key Features: No detailed features provided
- Workforce Management for Hospitality
- High Level Description: A solution aimed at optimizing workforce management within the hospitality sector.
- Key Features: No detailed features provided
Recent Developments
- Recent Developments:
- Harri has welcomed notable customers such as Raising Cane’s Chicken Fingers and launched system-wide implementations for Subway in the U.S. and McDonald’s in the U.K.
- Active user base has doubled annually, facilitating 7.2M job applications, 2.6M messages, and the creation of 237K job listings.
- Harri's Fall Release 2024 introduced 49 new features and updates improving the employee experience and efficiency.
- Partnership announcements include collaborations with various best-in-class solutions that serve the hospitality space.
- New Products Launched:
- Harri Engage: A communication platform enabling richer user experiences with videos and images, and various formats to collect responses.
- New Features Added to Existing Products:
- Introduction of multiple new features and updates (49) in the Fall Release 2024 to improve platform functionality and user experience.
- New Partnerships:
- Partnerships with POS systems such as Toast, Revel, NCR, etc.
- Payroll services integrations with ADP, ISolved, Paylocity, and others.
- Collaborations with various talent, restaurant management, assessments & screenings, and training content partners.
Areas of Operation
- United States: Harri's HQ is located in NoHo, Manhattan, New York City.
- United Kingdom: Office located in London, just off Great Portland Street.
- India: Office in Hyderabad, supporting product deployment, payroll services, and analytics.
- Palestine: Office in Ramallah, focusing on engineering and product development.
Key Clients and Testimonials
- Clients:
- Raising Cane’s Chicken Fingers
- Subway
- McDonald's
- Testimonials:
- COO, Savory Restaurant Fund: "Harri is our secret sauce."
- Director of Operations, MPSquared Subs (Jersey Mike's): Acknowledged Harri's systems for compliance tracking.
- Executive Director, People Solutions, Hawaiian Bros: Praised Harri’s agility, data, and functionality.
- General Manager, McDonald's: Highlighted the platform's innovative scheduling features.
Values and Culture
- Core Values:
- Service First: Committed to understanding and supporting clients to achieve their visions and goals.
- Product Led: Focus on innovation and continuous product improvement.
- Ownership Mentality: Commitment to delivering results and making Harri’s vision a reality.
- Focus: Prioritize what matters and remain focused on growth.
- Cross-collaboration: Value teamwork, sharing best practices, and recognizing contributions.
Community Engagement
- Philanthropy and Social Responsibility:
- Harri supports charities and non-profit organizations within the hospitality industry impacted by COVID-19.
- Charities include "Only a Pavement Away" and "Springboard."
