Company Research Report: Havenwood Heritage Heights

Company Overview

• Name: Havenwood Heritage Heights

• Mission: Havenwood Heritage Heights is dedicated to providing a continuum of healthcare services and long-term care in a faith-based community, supporting the independence and dignity of its senior residents.

• Founding: The community was founded in 1967 by the Reverend Dr. Everett R. Barrows.

• Key People:

• Reverend Dr. Everett R. Barrows (Founder)

• Michael A. Palmieri (President/CEO for over 25 years)

• Headquarters: Concord, New Hampshire, USA

• Number of Employees: No information is available.

• Revenue: No information is available.

• Company Known For: Havenwood Heritage Heights is known for being a not-for-profit, faith-based Continuing Care Retirement Community (CCRC) offering a full spectrum of senior living and healthcare services, including independent living, assisted living, skilled nursing, memory care, and rehabilitation.

Products and Services

Independent Living

• Description: Offers a maintenance-free lifestyle in a community setting, allowing seniors to enjoy camaraderie and various activities without the burden of home ownership.

• Key Features:

• Studio, one-bedroom, and two-bedroom cottages

• Amenities such as library, fitness center, chapel, and walking paths

Assisted Living

• Description: Provides supportive services for seniors who desire independence but need assistance with daily activities.

• Key Features:

• One and two-room accommodations

• Amenities include a dining room with chef-prepared meals and full housekeeping services

Skilled Nursing

• Description: 24/7 medical and personal care for seniors with chronic conditions or those recovering from hospital stays.

• Key Features:

• High staff-to-resident ratio

• Access to on-site therapists and personalized care plans

Memory Care

• Description: Specialized care for residents with cognitive impairments, Alzheimer's, and dementia-related conditions.

• Key Features:

• 24-hour personalized care in a secure setting

• Structured activities and therapies to support mental and emotional well-being

Short-Term Rehabilitation

• Description: Services for individuals recovering from surgery, illness, or injury, aiming to restore functional capacity.

• Key Features:

• Individualized therapy plans including physical, occupational, and speech therapy

• Accommodation in a supportive, medically-equipped environment

Recent Developments

• New Features and Amenities:

• Expansion of recreational and social amenities such as the Karen’s Retreat, a sports complex, and a country store.

• Development of Main Street themed community space featuring shops and social areas.

• Accreditations:

• Continuing accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF), showcasing commitment to high standards in senior care services.

• COVID-19 Management:

• Successful management of the pandemic, maintaining a COVID-19 free environment for residents, demonstrating effective leadership and community health practices.

• Partnerships and Community Engagements:

• Affiliation with the New Hampshire Conference of the United Church of Christ, supporting a value-driven model for senior living.

This report outlines Havenwood Heritage Heights as a leader in senior living services, dedicated to offering a diverse range of healthcare and living options tailored to the needs of seniors in a community-focused environment.