Company Research Report: HealNow
Company Overview
- Name: HealNow
- Mission: Simplify the prescription journey with elevated care for customers by streamlining the online payment process for pharmacies.
- Founded: No information is available.
- Founder(s): No information is available.
- Key People: No information is available.
- Headquarters: No information is available.
- Number of Employees: No information is available.
- Revenue: No information is available.
- Known For: HealNow is an online payments platform designed specifically for pharmacies. It focuses on reducing complexity and streamlining the process for pharmacies to accept online payments effectively.
Products
Product Offering Description
1. Online Payments Platform:
- Description: A comprehensive platform that simplifies the online payment process for pharmacies by collaborating with credit card brands, regulators, payment networks, and banks.
- Key Features:
- Modern online checkout experience for patients.
- Customizable brand experience for pharmacies.
- Seamless integration with pharmacy management systems.
2. Specialty & Mail Order Pharmacy Solutions:
- Description: A solution catered to specialty and mail-order pharmacies to manage payment and delivery scheduling.
- Key Features:
- Reduce phone calls and fax forms.
- Enable payment for prescriptions and scheduling deliveries online.
3. Retail & Outpatient Hospital Pharmacy Solutions:
- Description: Customizable online store experience for retail and outpatient pharmacies.
- Key Features:
- Facilitate payments for medications and OTC products.
- Increase revenue and enhance patient loyalty.
4. Compounding Pharmacy Solutions:
- Description: Allows compounding pharmacies to improve payment collection processes.
- Key Features:
- Payment receipt before medication compounding.
- Notification for medication readiness.
5. Invoicing and Accounts Receivable:
- Description: Digital payment collection for accounts receivable through invoicing.
- Key Features:
- Autopay option for patient accounts.
- Keyed transactions and virtual terminal access.
6. API and Integration Solutions:
- Description: Empowering pharmacies through web SDK or API for customized checkout processes.
- Key Features:
- Hosted payment pages optimized for conversion.
- Various transaction options and customizable patient carts.
Recent Developments
- Recent Developments: No specific recent developments mentioned.
- New Products Launched: No specific new products mentioned.
- New Features Added:
- Hosted payment page for optimized conversion and security.
- Invoicing and accounts receivable product enhancements including autopay options.
- Partnerships: Trusted by leading and innovative pharmacies to enhance customer service and streamline operations.
Additional Insights
Customer Testimonials
Customers of HealNow highlight significant improvements in workflow efficiency and customer satisfaction. Testimonials emphasize:
- Reduced phone call volumes and improved patient follow-ups.
- Increased business scalability without the need for additional staffing.
- Direct savings in operational time and resources.
Performance Metrics
- Approximately 75% of patients complete orders online with HealNow, enhancing adherence and reducing pharmacy hopping.
- Pharmacy partners experience a 30% increase in filled prescriptions on average.
- Cost savings equivalent to 300 hours and two full-time employees.
Conclusion
HealNow positions itself as a pivotal solution in the pharmacy industry, offering a comprehensive, secure online transactions platform. While specific key figures like founding details, revenue, and employee count are unavailable, the company's product offerings serve diverse pharmacy types, enhancing operational efficiency and patient experience.
