Company Research Report: Heart of Texas Behavioral Health Network

Company Overview

• Name: Heart of Texas Behavioral Health Network (formerly Heart of Texas Region MHMR Center)

• Mission: To deliver accessible, caring, and responsive support services to individuals and families coping with mental illness, intellectual and developmental disabilities, developmental delays, and emotional conflict.

• Founded: Established in 1968

• Founders: Local taxing authorities of McLennan, Limestone, Hill, and Bosque Counties

• Key People: Managed by a nine-member Board of Trustees appointed by county commissioners. Kaitlin Fedro serves as the BHN Client Rights Officer.

• Headquarters: Waco, Texas, specifically at 6400 Imperial Drive

• Number of Employees: Approximately 450 full and part-time staff

• Revenue: No information is available

• Known For: Mental health and developmental disability services across six Central Texas counties: McLennan, Limestone, Hill, Bosque, Freestone, and Falls.

Products and Services

Products and Services Overview:

The organization provides a variety of mental health and support services tailored to the needs of different demographic groups, including adults, children, veterans, and individuals with developmental disabilities.

1. Adult Behavioral Health

• Description: A wide range of programs aimed at adults living with behavioral health concerns.

• Key Features: Integrates consumer choices in treatment planning with a focus on recovery as defined by individuals.

2. Child/Adolescent Behavioral Health

• Description: Services for children and adolescents aged 3 through 17 with emotional and behavioral difficulties.

• Key Features: Programs designed to empower and strengthen children and families to improve their quality of life and functioning.

3. Early Childhood Intervention

• Description: Family-centered services provided in homes to support child development and family needs.

• Key Features: Emphasizes holistic development of the child, incorporating family-oriented planning.

4. Intellectual Developmental Disabilities

• Description: Services for individuals with developmental and intellectual disabilities.

• Key Features: Promotes person-directed planning and independence, helping individuals achieve their full potential.

5. Substance Use Disorder Services

• Description: Treatment services for adults struggling with substance use disorders through community referrals.

• Key Features: Offers initial screenings to determine appropriate treatment plans based on individual needs.

6. Veterans Services

• Description: Comprehensive support services for veterans and their families.

• Key Features: Includes clinical counseling, peer-to-peer support, benefits assistance, job placement, legal aid, and more.

7. COVID-19 Support

• Description: Emotional and mental health support resources for those affected by COVID-19 in specific Texas counties.

• Key Features: Facilitates community resource navigation for affected individuals.

Recent Developments

• Company Rebranding: The organization was renamed in December 2021 as part of a rebranding action.

• Certification: Achieved Texas Certified Community Behavioral Health Clinic (CCBHC) status in December 2021.

• Board of Trustees Meetings: Regularly scheduled public meetings, with the most recent announcements for meetings in October, September, and previous months of 2024.

• Service Changes: Discontinuation of Home and Community-Based Services and Texas Home Living Services due to financial constraints.

• Collaborations and Donations:

• Veterans One Stop, an affiliate, received a $5,000 donation from the American Legion Auxiliary Department of Texas.

Partnerships and Network Development

• Local Planning and Network Development: Required by Texas legislation to maintain a two-year plan for external provider networks, maximizing local control and consumer choice.

• Provider Opportunities: Encourages individual practitioners and organizations to submit a Provider Inquiry Form if interested in partnering to provide behavioral health services within the service area.

Please refer to the respective department contacts for more detailed information and services inquiries.