Helpers, Inc. Company Profile

Background

Overview

Founded in 2006, Helpers, Inc. is a Kansas-based organization dedicated to providing quality in-home care services for individuals with developmental disabilities. The company offers Financial Management Services (FMS) to families utilizing the Home and Community-Based Services (HCBS) Medicaid Waiver program, enabling them to self-direct their care. In 2024, Helpers, Inc. expanded by merging with Another Day FMS, combining over 20 years of experience in delivering HCBS self-directed services to thousands of Kansans.

Mission and Vision

Helpers, Inc. is committed to facilitating freedom, choice, and opportunity through innovative fiscal agent solutions, empowering individuals and families to manage their care independently.

Industry Significance

As the largest and most premier FMS provider in Kansas for over a decade, Helpers, Inc. plays a pivotal role in supporting self-directed care, enhancing the quality of life for individuals with developmental disabilities.

Key Strategic Focus

Core Objectives

Empowerment through Self-Direction: Assist individuals in managing their care by providing comprehensive FMS, including payroll processing and compliance support.

Quality Care Delivery: Ensure timely and accurate payment to caregivers, fostering a reliable and efficient care environment.

Areas of Specialization

Financial Management Services (FMS): Offer payroll processing, tax management, and compliance support for families utilizing HCBS Medicaid Waiver programs.

Caregiver Support: Provide recruitment assistance, training, and background checks for Direct Support Workers (DSWs) to ensure high-quality care.

Key Technologies Utilized

DCI Software System: Implement advanced software to streamline electronic visit verification (EVV), enhancing independence and efficiency while ensuring compliance with federal and state regulations.

Primary Markets Targeted

Individuals with Developmental Disabilities: Support self-directed care for individuals with developmental disabilities, brain injuries, frail elderly, physical disabilities, and those requiring technology-assisted services.

Families in Kansas: Serve families across Kansas who choose to self-direct their services through the HCBS Medicaid Waiver program.

Financials and Funding

Funding History

Specific details regarding total funds raised and recent funding rounds are not publicly disclosed. The company operates as a private entity, focusing on reinvestment into services and technology to enhance care delivery.

Notable Investors

Information about individual investors is not publicly available.

Utilization of Capital

Capital is primarily allocated towards:

Technology Integration: Enhancing the DCI software system for improved EVV and compliance.

Service Expansion: Broadening the range of services offered to meet diverse client needs.

Staff Training and Development: Investing in the recruitment, training, and certification of Direct Support Workers.

Pipeline Development

Key Services Offered

Medicaid Billing Services: Manage billing for various Medicaid Waivers, including MR/DD, TA, TBI, PD, and FE.

Personal Attendant Services: Provide support for daily living activities through trained caregivers.

Respite Services: Offer temporary relief for primary caregivers, including overnight respite services.

Development Stages and Timelines

While specific timelines for new service offerings are not publicly disclosed, the company continually assesses and integrates services to meet evolving client needs.

Technological Platform and Innovation

Proprietary Technologies

DCI Software System: A proprietary system that streamlines electronic visit verification, ensuring compliance and enhancing operational efficiency.

Significant Scientific Methods

Electronic Visit Verification (EVV): Utilize advanced software to monitor and verify caregiver visits, ensuring service quality and compliance with regulations.

Leadership Team

Executive Profiles

Stacy Jones, Owner: Founder and Executive Director, leading the organization with a focus on compassionate, quality services for families.

Evan Licsw, Founder and Chief Executive Officer: Oversees strategic direction and operations, ensuring the company's mission aligns with client needs.

Key Contributions

Stacy Jones: Established the company with a deep understanding of the needs of families with developmental disabilities, emphasizing hassle-free setup and legislative involvement.

Evan Licsw: Guides the organization in expanding its services and technological capabilities to better serve clients.

Competitor Profile

Market Insights and Dynamics

The in-home care services market is experiencing growth due to an aging population and increased demand for personalized care. Technological advancements, such as electronic visit verification, are becoming standard to ensure service quality and compliance.

Competitor Analysis

Home Helpers: A nationwide provider of in-home care services, offering a range of personal and companion care services.

Senior Helpers: Specializes in senior care, including specialized services for conditions like dementia and Parkinson's disease.

Strategic Collaborations and Partnerships

Specific collaborations are not publicly disclosed. However, the company maintains active communication with Managed Care Organizations in Kansas, including HealthyBlue, Sunflower State Health Plan, and United Healthcare, to facilitate service delivery.

Operational Insights

Helpers, Inc. differentiates itself through personalized service, understanding the unique needs of each family, and providing comprehensive support for self-directed care. The integration of advanced technology, such as the DCI software system, enhances operational efficiency and service quality.

Strategic Opportunities and Future Directions

Strategic Roadmap

Service Expansion: Explore additional services to meet the diverse needs of clients.

Technological Enhancement: Continue to invest in technology to improve service delivery and compliance.

Community Engagement: Strengthen partnerships with community organizations to enhance service offerings.

Future Business Directions

Focus on expanding service coverage within Kansas and potentially into neighboring states, leveraging the company's expertise in self-directed care.

Opportunities for Expansion

Geographical Expansion: Extend services to other regions with similar needs.

Service Diversification: Introduce new services tailored to emerging client requirements.

Positioning for Future Objectives

By maintaining a client-centric approach and investing in technology, Helpers, Inc. is well-positioned to achieve its future objectives and continue to provide high-quality, self-directed care services.