Hiffman National Company Profile

Background

Overview

Hiffman National is a leading independent commercial real estate property management and advisory firm based in Oakbrook Terrace, Illinois. Established as a division of NAI Hiffman, it became a standalone entity in December 2021 to expand its services nationwide. The firm specializes in property management, project services, and property accounting, catering to a diverse portfolio that includes office, medical office, retail, and industrial properties across the United States.

Mission and Vision

Hiffman National is committed to providing exceptional, customized solutions that enhance the value and performance of its clients' real estate assets. The firm's mission is to make lives easier for property owners and tenants by delivering comprehensive, reliable, and innovative services. This approach fosters long-term relationships and client satisfaction.

Industry Significance

As one of the largest independent commercial real estate property management firms in the U.S., Hiffman National plays a pivotal role in the industry. Its extensive experience and comprehensive service offerings position it as a key player in managing and optimizing commercial real estate assets nationwide.

Key Strategic Focus

Core Objectives

Hiffman National aims to deliver superior property management and advisory services that maximize operational efficiency and financial performance for its clients. The firm focuses on expanding its national footprint, enhancing service offerings, and leveraging technology to improve client experiences.

Areas of Specialization

Property Management: Overseeing day-to-day operations, tenant relations, maintenance, and capital improvements.

Project Services: Managing capital improvement projects, tenant build-outs, and property enhancements.

Property Accounting: Providing financial reporting, budgeting, and accounting services tailored to client needs.

Advisory Services: Offering lease administration, lender services, and strategic consulting to optimize asset performance.

Key Technologies Utilized

Hiffman National employs advanced property management technologies, including its proprietary tenant app, Hiffman HQ, which enhances tenant engagement and streamlines communication. The app offers features such as work order submissions, conference room bookings, and access to community events, contributing to improved tenant satisfaction and operational efficiency.

Primary Markets Targeted

The firm serves a broad spectrum of markets across the United States, including major metropolitan areas and regional hubs, with a particular emphasis on Chicago, Los Angeles, Tampa, Dallas, and Cincinnati.

Financials and Funding

Funding History

Hiffman National operates as a privately held entity and has not publicly disclosed specific funding details. The firm has experienced significant growth, more than doubling in size over the past five years, indicating strong financial health and operational success.

Recent Developments

In January 2026, Hiffman National appointed Puja Doshi as Chief Financial Officer, reflecting its commitment to strengthening its financial leadership and strategic direction.

Pipeline Development

Key Projects and Milestones

Hiffman National has been awarded several significant property management contracts, including:

Republic Square: A 300,000-square-foot Class A office building in Houston's Energy Corridor, managed for Dart Interests.

12012 Wickchester Lane: A 110,000-square-foot office building in Houston, managed for Woodside.

Tampa-Area Assets: Four properties totaling nearly 200,000 square feet, managed for Hersh Equity Group.

These projects highlight Hiffman National's expanding portfolio and its ability to manage diverse property types across various regions.

Technological Platform and Innovation

Proprietary Technologies

Hiffman HQ: A tenant engagement app that facilitates communication, service requests, and access to building amenities, enhancing tenant satisfaction and operational efficiency.

Significant Scientific Methods

The firm employs data-driven approaches and advanced analytics to inform decision-making, optimize property performance, and deliver tailored solutions to clients.

Leadership Team

Executive Profiles

John Heiberger: President and CEO of NAI Hiffman and Hiffman National. He joined the firm in January 2023, bringing over two decades of experience in real estate finance, including roles at CIBC and The PrivateBank.

Carrie Szarzynski: Executive Managing Director – Head of Management Services and shareholder. She has been with Hiffman National for over a decade, leading the management services division and overseeing significant portfolio growth.

Brian Edgerton: Executive Vice President and shareholder. He has been promoted from Senior Vice President, contributing to the firm's strategic growth and client service excellence.

Puja Doshi: Chief Financial Officer, appointed in January 2026, bringing financial leadership to support the firm's expansion and strategic initiatives.

Competitor Profile

Market Insights and Dynamics

The commercial real estate property management industry is experiencing growth, driven by increased demand for professional management services and the complexity of managing diverse property portfolios. Technological advancements and a focus on tenant experience are key trends shaping the market.

Competitor Analysis

Hiffman National competes with other national and regional property management firms, including CBRE, JLL, and Cushman & Wakefield. Its focus on personalized service, technological innovation, and rapid expansion differentiates it in the competitive landscape.

Strategic Collaborations and Partnerships

Significant Collaborations

Hiffman National has established partnerships with various real estate investment firms, including Dart Interests, Woodside, and Hersh Equity Group, to manage significant property portfolios across multiple states.

Operational Insights

Strategic Considerations

Hiffman National's rapid expansion and focus on technological integration position it well to capitalize on market opportunities and meet the evolving needs of property owners and tenants. Its commitment to personalized service and operational excellence provides a competitive edge in the industry.

Strategic Opportunities and Future Directions

Future Business Directions

The firm plans to continue expanding its national presence, enhance its technological platforms, and diversify its service offerings to meet the evolving needs of the commercial real estate market. Emphasis on tenant engagement and operational efficiency will be key drivers of future growth.