Company Overview
Hoffman Floor & Home, Inc. is a family-owned and operated flooring provider with a strong presence in the Pascack Valley and surrounding areas for over 20 years. Headquartered in Westwood, NJ, the company is led by the father-son team of Tony and Anthony Sicilia, who are committed to offering a diverse range of high-quality flooring options such as premium hardwood, carpets, area rugs, and luxury vinyl. Their dedication to quality is evident in both the products they provide and their reliable craftsmanship.
Locations and Services
Hoffman Floor & Home operates from two main locations:
- 160 Tillman St, Westwood, NJ 07675: Contact Number: (201) 664-0700
- 196 Kinderkamack Rd, Park Ridge, NJ 07656: Contact Number: (201) 391-0616
The Park Ridge location recently celebrated a grand re-opening, introducing an upgraded Design Center designed to enhance customer experience.
Key Features
- Family Owned & Operated: With over two decades of service, the company prioritizes personalized customer care and service.
- Comprehensive Product Range: They offer an extensive catalog of flooring products, including hardwood, luxury vinyl, carpet, and more.
- Professional Services: Licensed installers provide professional installation with next-day availability. Additional services include a mobile showroom and free shipping on samples.
- Strong Customer Relationships: The company's motto, "No problems. Only solutions," reflects owner Tony Sicilia's customer-centric philosophy.
Professional Team
- Tony Sicilia: Owner and operator, known for a hands-on approach and customer-focused philosophy.
- Anthony Sicilia: Flooring Associate, bringing fresh insights into the business with his background from Bloomsburg University of Pennsylvania. His location in Hillsdale, NJ, complements his role.
Customer Relations and Digital Presence
Hoffman Floor & Home actively engages customers through Facebook and Instagram, maintaining a robust digital presence. They have cultivated a strong reputation online, consistently receiving a 5-star rating from satisfied clients.
Recent Developments
The Park Ridge location now boasts a new Design Center, providing an enhanced experience for those exploring the latest in flooring trends.
Contact Information
For inquiries or to request an in-home flooring estimate, contact Hoffman Floor & Home through their website or directly via the contact details for Westwood and Park Ridge locations.
Website: [www.floorandhome.com](https://www.floorandhome.com/)
Competitor Profile
Competitors
Carpet One Floor & Home
Carpet One Floor & Home is a cooperative of over 1,000 independent flooring stores across North America, offering a range of flooring products, including hardwood, luxury vinyl, and laminate. Their cooperative model allows competitive pricing and widespread distribution. The Beautiful Guarantee ensures customer satisfaction, providing a robust competitive edge.
Empire Today
Empire Today, based in Northlake, IL, is the largest direct-to-consumer shop-at-home flooring provider in the U.S. They offer a wide range of services, including next-day installation on various flooring types. Empire Today's in-home shopping services cater to customers seeking a seamless purchasing process.
Connell Carpet One
Connell Carpet One, operating in Eastman, GA, provides exclusive brands and a diverse range of flooring products. Despite its geographic location, its model could influence market dynamics and customer expectations within the industry.
Market Position and Insights
Hoffman Floor & Home distinguishes itself through its family ownership, focus on craftsmanship, and customer-centric service, competing against national chains by emphasizing localized service and tailored offerings. Understanding strategies like Carpet One's cooperative model and Empire Today's shop-at-home service can help Hoffman Floor & Home refine its market approach, potentially expanding product variety or adopting new client engagement technologies, such as visualizer tools or online consultations.
Hoffman Floor & Home is positioned in a competitive market among both locally and nationally focused companies, with opportunities to leverage their established reputation and service excellence by strategically responding to competitors' offerings.
