Company Research Report: Holland & Barrett

Company Overview

• Name: Holland & Barrett

• Mission: To be the leading global wellness provider chosen by millions as their trusted partner for personalized wellness journeys.

• Founded: 1870

• Founder: No information is available

• Key People:

• Director of Stores in Ireland: Terri Dougal

• Chief Data Officer: Dobo

• Head of Category: Sarah

• Supply Chain Director: Claire

• Headquarters: Samuel Ryder House, Barling Way, Nuneaton, Warwickshire, CV10 7RH, England

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: One of the largest wellness retailers in Europe, offering own brand vitamins, supplements, specialist food, sports nutrition, and ethical beauty brands.

Products

• Product Range:

• Vitamins

• Supplements

• Specialist Foods

• Sports Nutrition

• Natural and Ethical Beauty Products

• High-Level Description and Key Features:

• Vitamins and Supplements: Innovative and diverse range tailored to individual wellness needs.

• Specialist Foods: Products catering to specific dietary requirements and preferences.

• Sports Nutrition: Nutritional advice and products aimed at enhancing sports performance and fitness.

• Natural and Ethical Beauty: Beauty products that are ethical, sustainable, and free from harmful ingredients.

Recent Developments

• New Store Launch:

• On September 8, 2022, Holland & Barrett opened Ireland’s largest flagship store in Dublin.

• Features of New Store:

• Two consultation rooms

• Wide range of health foods, vitamins and supplements, sports nutrition, and natural beauty products

• New wellness services, including diagnostic tests like biometric testing and BMI analysis

• Team of ‘Qualified to Advise’ colleagues and a Wellness Expert for personalized support

• Les Mills subscriptions for sports and fitness enthusiasts

• New Services and Features Added:

• Diagnostic tests including biometric testing and BMI analysis

• Nutrition advice for sports and fitness enthusiasts

• Introduction of Les Mills subscriptions available in the new store

• Partnerships and Charitable Efforts:

• Raised over £100k for NHS Charities Together during COVID-19.

• Donated £600,000 of products in care packages to hospitals.

• Collaborated with The Felix Project, donating over 2,000 units of Vitamin D for immunity support.

• Continued support for Ukraine, provided food supplies worth £380,000 and monetary donations to humanitarian organizations.

Social and Environmental Impact

• Climate Initiatives:

• All electricity sourced from 100% renewable sources for 85% of stores in the UK and ROI.

• Rollout of LED lighting across stores, distribution center, and manufacturing site.

• Installed telematics in fleet for efficient driving.

• Waste Management:

• Zero waste to landfill for Burton manufacturing and distribution center.

• Implemented "Too Good to Waste" scheme to reduce food wastage.

• Paper and Plastic Reduction:

• Removed plastic from online deliveries.

• Use of FSC certified recycled paper and card for deliveries and products.

• Banned plastic bags and microplastics.

• Charitable Activities:

• Raised funds and donated food supplies and products for various causes, including COVID-19 relief and support for Ukraine.

Diversity and Inclusion

• Emphasis on creating an inclusive environment where colleague wellbeing is a priority.

• Initiatives under various banners such as LGBTQ+, Ethnicity, Gender, Parents and Carers, and Disability.

• Promotion of diversity, equity, and inclusion through guided HR policies and support systems.