HotDoc Company Research Report

Company Overview

Name: HotDoc

Mission of the company: To enable the best healthcare experience for everyone in Australia.

Founded: 2012

Founder: Dr. Ben Hurst

Key People:

• Dr. Ben Hurst, CEO and Founder

Headquarters:

• Level 7, 276 Flinders Street, Melbourne Victoria 3000

Number of Employees:

• No information is available

Revenue of the company:

• No information is available

What is the company known for:

• HotDoc is known for being Australia's largest and most trusted patient engagement platform. They specialize in connecting patients with their preferred healthcare professionals and offering solutions to improve patient engagement and clinic efficiency.

Products

Online Bookings

• Description: An online directory where patients can book appointments with their preferred doctors.

• Key Features:

• Easy online booking process

• Integration with clinic schedules

• Automatic updates and notifications

Telehealth

• Description: Digital consultation services that enable remote healthcare appointments.

• Key Features:

• Video appointments

• Secure and confidential communication

• No additional cost for practices

Appointment Reminders

• Description: Automated SMS and email reminders for upcoming appointments.

• Key Features:

• Reduces no-shows

• Customizable reminder settings

• Integration into clinic management systems

SMS Recalls

• Description: Secure SMS recalls for clinical reminders and test results.

• Key Features:

• Privacy-compliant

• Easy to use for both patients and clinics

• Improves patient follow-up compliance

Mobile and Kiosk Check-In

• Description: Digital check-in solutions for patients arriving at the clinic.

• Key Features:

• Reduces waiting time

• Streamlines front desk operations

• Contactless check-in options

New Patient Registration Forms

• Description: Digital forms for new patient registrations.

• Key Features:

• Customizable forms

• Secure data handling

• Easy integration with patient management systems

Online Prescription Renewals

• Description: Allows patients to renew prescriptions online.

• Key Features:

• Simplifies the prescription renewal process

• Reduces administrative burden on clinics

• Fast and convenient for patients

Preventative Health Tools

• Description: Tools to encourage preventative health measures among patients.

• Key Features:

• Automated health reminders

• Educational resources

• Personalized health recommendations

Recent Developments

2021

• October: Announced plans to raise $30 million, indicating investor confidence and potential for further growth and expansion.

2023

• New Features:

• Solutions to support Bulk Billing Consent for Telehealth Appointments.

• MyMedicare registrations for practices, introducing easy ways to capture consent from patients and collect patient registrations for the program.

2024

• New Products:

• Quick Consults: Patient requests, such as scripts or referrals, are sent directly to your doctor’s computer saving your team admin time.

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