Market Research Report: Houst

Company Overview

Name: Houst

Mission: To make hosting easier for property owners by providing a complete management service, thereby helping them maximize their income and minimize hosting stress.

Founded: 2015

Founders: No specific founding individuals are mentioned.

Key People: No information is available.

Headquarters: Not explicitly mentioned, but operates globally in multiple cities.

Number of Employees: No information is available.

Revenue: No information is available on the total revenue. However, it is mentioned that Houst has generated over £230 million in booking revenue.

Known For: Houst is known as the world’s largest Airbnb management company specialising in short-term lets, operating globally with expertise in both short and long-term bookings, boosting client earnings through an integrated tech platform and service.

Products and Services

Houst offers a comprehensive range of services specifically for optimizing Airbnb and other short-term rental management:

1. Listing Management

Multi-platform Listings: Ensures listings on various platforms like Airbnb, Booking.com, etc., for maximum exposure.

Professional Photography: High-quality images to attract potential guests.

Listing Creation: Crafting detailed and engaging property listings.

Price Optimization: Adjusting prices based on market data and trends.

2. Guest Management

Guest Vetting: Verifying guest identities and checking reviews.

Guest Check-ins: Managing seamless check-in solutions.

Linen and Toiletries: Providing freshly washed, hotel-quality linen and restocking toiletries.

Guest Communications: 24/7 handling of all guest communications and requests.

3. Property Management

Cleaning and Housekeeping: Comprehensive cleaning services post guest-stay.

Property Maintenance: Includes both routine maintenance and urgent repairs.

Property Insurance: Coverage for guest damage, public liability, and loss of income.

Property Management Software: A dashboard to track earnings, bookings, and guest information centrally.

4. Additional Services

Advanced Pricing Algorithms: Continual monitoring and adjustment of nightly rates.

Guest Screening and Vetting: Comprehensive guest vetting for safety.

Seamless Calendar Management: Offering full control to block dates when owners need their properties.

Recent Developments

Recent Developments: No specific recent developments are detailed in the provided data, except that the company now operates in 19 cities globally.

New Products Launched: No information is available concerning new product launches.

New Features Added to Existing Products: There are no explicit new feature additions mentioned.

New Partnerships: No information is available regarding new partnerships.

General Information

Houst started its journey in London and has expanded its operations to many countries, adapting to the rise in short-term rental popularity. Despite challenges such as organizing frequent turnovers and taking guest communications into account, Houst provides end-to-end service using a professional approach supported by an experienced staff and proprietary technology.

According to the Trustpilot rating (4.7/5), Houst maintains a strong reputation among its clients, amplifying their incomes by potentially up to 56% through effective management strategies. By being an integral partner, Houst transforms property management into a source of consistent revenue while ensuring host satisfaction and guest safety.

Market Coverage

Houst's market presence spans across multiple strategic locations worldwide, including major cities in Great Britain, Ireland, France, Portugal, Spain, UAE, South Africa, Australia, and New Zealand.

Overall, Houst simplifies hosting, allowing property owners to harness the income potential of short-term lets without the burden of management complexities.