HUBBED Market Research Report
Company Overview
Name: HUBBED
Mission: Transform the sustainability of last mile delivery by reducing the world’s congestion and emissions through an extensive parcel collection network.
Founded: 2014
Founders: Founded by David McLean
Headquarters: Balmain East, New South Wales, Australia
Key People:
- David McLean, Founder & CEO
- Ranga Kaluarachchi, COO
- Ghazaleh Lyari, Co-Head of Investments at the Australian Business Growth Fund
Number of Employees: 11-50 employees
Revenue: No information is available
Known For: HUBBED is known for their parcel collection network and providing services that integrate seamlessly with eCommerce platforms to facilitate click and collect, returns, and delivery solutions.
Products
HUBBED Parcelpoints
Description: An extensive network of collection points for parcels aimed at providing convenience, security, and extended hours for pick up and drop off.
Key Features:
- Selected based on strict compliance measures
- Safe and secure parcel storage
- Trained and professional staff
- 24/7 or extended hours operation
- Extended national coverage
Click and Collect
Description: A service integrated into major eCommerce platforms that allow customers to conveniently pick up their parcels at HUBBED collection points.
Key Features:
- Ease of selecting pick-up locations directly from the shopping cart
- Flexible pick-up times
- Reduces missed deliveries
Shipping Software
Description: Software that integrates with eCommerce platforms to manage shipping, returns, and missed deliveries.
Key Features:
- Integration with Shopify, Magento, Woocommerce, and NETO
- Simplified shipping management
- Facilitates easy returns for customers
Responsible Returns
Description: A system to streamline the process of returning parcels, making it cost-effective and convenient for both retailers and customers.
Key Features:
- User-friendly returns process
- Extended drop-off points available
- Accessible during extended hours
Recent Developments
New Products Launched:
- HUBBED Parcelpoints: Introduction of the new name for the HUBBED collection point network.
- HUBBED Returns: A new feature aimed at resolving issues related to parcel returns for online retailers and customers.
New Features Added:
- Integration into major eCommerce platforms like Shopify, Magento, Woocommerce, and NETO to streamline click and collect service within the shopping cart interface.
New Partnerships:
- THE ICONIC: Partnership to simplify returns for THE ICONIC customers through the HUBBED Parcelpoint network.
- Other notable partners: DHL, Fedex, TNT, and Toll.
Expansion:
- International expansion into New Zealand, Taiwan, and the Philippines with plans for further expansion into 5 new markets across Asia and the US in 2024.
Acquisitions:
- Acquisition of Parcelpoint: To create Australia’s largest national alternative in the collection point space, enhancing local delivery, pickup drop off, and returns locations.
Conclusion
HUBBED is a prominent player in the parcel collection and eCommerce technology solutions space, recognized for its sustainable approach to last-mile delivery and innovative solutions for logistics challenges. With continued expansion and strategic partnerships, HUBBED is positioned to further transform the eCommerce landscape.
