HumanFirst Company Research Report
Company Overview
Name:
HumanFirst
Mission of the Company:
Enable enterprises worldwide to effortlessly convert unstructured text-based data into actionable insights and powerful AI applications.
When was the Company Founded and by Whom:
Founded by Mathieu René and Gregory Whiteside. No specific founding date provided.
Key People in the Company:
- Mathieu René, Co-founder
- Gregory Whiteside, Co-founder and CEO
Where is the Company Headquartered:
San Francisco, CA
Number of Employees:
No information is available.
Revenue of the Company:
No information is available.
What is the Company Known For:
HumanFirst is a leading low-code data productivity suite designed for data experimentation, insight discovery, and AI performance testing.
Products
Solutions
- Conversational AI & NLU: Intelligent conversational solutions for chatbots, IVR, and voicebots.
- Key Features:
- Indexing, labeling, and clustering with data automation.
- Improved model coverage.
- Generates synthetic data relevant to users.
- Contact Center Intelligence: Insights from unstructured data to improve employee and customer experiences.
- Key Features:
- Speech detection and summarization.
- Cross-functional workflows.
- Comprehensive performance management.
Features
- Prompt Engineering:
- Description: Leverages large language models (LLMs) to perform specific, repeatable tasks.
- Key Features:
- Train LLMs with real business data.
- Test and fine-tune prompts.
- Save and deploy curated prompts.
- Continuous ingestion and deployment for monitoring AI performance.
- Data Engineering:
- Description: Streamlines data fluency and operationalizes unstructured data.
- Key Features:
- Collect and explore data from diverse sources.
- Cluster, clean, curate, and save datasets.
- Semantic search and clustering.
- Fully managed and scalable.
Recent Developments
What are the Recent Developments in the Company:
- New Partnership: HumanFirst and Infobip announced a partnership to equip enterprise teams using data and Generative AI.
What are the New Products Launched:
No information is available.
What are the New Features Added to the Existing Products:
No information is available.
Any New Partnerships etc.:
- Google Cloud Alliance: HumanFirst announced an alliance with Google Cloud to amplify data productivity, accelerate custom AI, and prompt innovations.
Case Studies and Customer Stories
Deloitte's Transformation with HumanFirst
- Challenge: Extracting business-specific insights from a large volume of call center recordings and transcripts.
- Solution: Implemented HumanFirst's NLU Design and Google Cloud for scalable and efficient topic modeling.
- Result:
- Achieved a 90% reduction in time required for topic modeling.
- Reduced costs by 80%.
- Delivered timely and reliable insights, enabling high-value tasks and improving customer interactions.
Conclusion
HumanFirst's mission and array of solutions underscore its commitment to transforming unstructured data into actionable insights. The company's strategic alliances, such as with Google Cloud and Infobip, highlight its forward-thinking approach and dedication to enhancing AI applications for enterprises.
HumanFirst is a data-centric productivity platform designed for the new era of Generative AI.
Features
Data Engineering
Prompt Engineering
Solutions
Conversational AI & NLU
Contact Center Intelligence
Contact:
Sarah Thorson
media@humanfirst.ai
Book a Demo: [Link](#)
