Hummingbird Healthcare Company Profile

Background

Founded in 2022, Hummingbird Healthcare is a tech-enabled managed services company dedicated to transforming patient access within the healthcare industry. The company's mission is to modernize healthcare access and care navigation by creating intuitive and personalized experiences for patients while reducing operational costs for health systems. By focusing on streamlining non-core clinical services, Hummingbird enables healthcare providers to concentrate on delivering exceptional patient care.

Key Strategic Focus

Hummingbird Healthcare specializes in optimizing patient access services, including appointment scheduling, registration, insurance verification, authorizations, referrals, nurse triage, and prescription management. The company employs a consultative approach that integrates process improvement with technology optimization, aiming to enhance the patient experience and operational efficiency. By centralizing and standardizing patient access services into integrated contact centers, Hummingbird helps healthcare organizations improve operations and reduce duplicative technology investments.

Financials and Funding

Since its inception, Hummingbird Healthcare has successfully secured significant funding to support its growth and mission:

June 2024: Closed a $10 million Series A funding round led by UCHealth, a Colorado-based nonprofit health system. This investment aimed to expand Hummingbird's efforts in maturing patient access services.

February 2025: Announced a $20 million Series B funding round led by Health Velocity Capital. The funds are intended to further modernize patient access, improve operational efficiency, and enhance the patient experience across health systems nationwide.

These investments underscore the confidence in Hummingbird's approach to addressing persistent barriers in patient access.

Technological Platform and Innovation

Hummingbird Healthcare leverages a combination of proprietary technologies and established platforms to deliver its services:

Epic Optimization: The company focuses on maximizing the potential of existing healthcare technology platforms, such as Epic, to streamline operations and enhance patient access.

Automation and AI: By integrating automation and artificial intelligence, Hummingbird aims to unlock the power of new technologies to improve patient access and operational efficiency.

This technological integration enables Hummingbird to offer a personalized and anticipatory service model, aligning with modern consumer expectations.

Leadership Team

Hummingbird Healthcare is led by a team of experienced professionals with diverse backgrounds in healthcare and technology:

Jeremy Schwach: Chief Executive Officer

Raychel Haberer: President

Karly Segal: EaaS (Epic as a Service) + People Experience

Emily Tempels: PAaaS (Patient Access as a Service)

Justin Jozwik: Growth

Danny Fleisher: Good Jobs Ambassador

Charlie Bauer: Chief of Staff

Andrew Neumann: Technology & Data

Rebecca Haymaker: Performance Transformation

Alison Fetsch: Finance

This leadership team brings a wealth of experience in patient access, healthcare IT, digital engagement, and healthcare contact centers, positioning Hummingbird to effectively address the challenges in modernizing patient access.

Competitor Profile

Market Insights and Dynamics

The healthcare technology sector, particularly in patient access solutions, is experiencing significant growth driven by the need for improved patient experiences and operational efficiencies. The market is characterized by a shift towards integrated, technology-driven solutions that streamline patient access and care navigation.

Competitor Analysis

Hummingbird Healthcare operates in a competitive landscape with several notable players:

RXNT: Offers integrated, cloud-based healthcare software solutions, including electronic health records, e-prescribing, and patient engagement tools.

MatrixCare Home Health and Hospice: Provides cloud-based home care software solutions designed to manage sales efforts, marketing activities, and more.

Netsmart myUnity: Delivers a cloud-based EHR system that serves various post-acute care settings, offering a full-continuum platform.

Homecare Homebase: Offers a cloud-based solution to manage operational, clinical, and financial success with automated business processes and real-time communication.

KanTime: Provides a comprehensive post-acute EMR solution with configurable role-based dashboards and real-time access to areas of responsibility.

These competitors focus on various aspects of patient access and healthcare management, each bringing unique technologies and approaches to the market.

Strategic Collaborations and Partnerships

Hummingbird Healthcare has established significant partnerships to enhance its market position and service offerings:

UCHealth: As both an investor and strategic partner, UCHealth collaborates with Hummingbird to develop innovative services aimed at expanding patient access and improving the healthcare experience.

CU Healthcare Innovation Fund, 8VC, and Gaingels: These investors have participated in funding rounds, supporting Hummingbird's mission to modernize patient access.

These collaborations enable Hummingbird to leverage collective insights and resources to advance patient access solutions.

Operational Insights

Hummingbird Healthcare differentiates itself through a comprehensive approach that integrates technology optimization, process improvement, and a focus on creating good jobs within the healthcare sector. By addressing the foundational aspects of patient access, Hummingbird positions itself as a leader.