Impact Networking Company Profile

Background

Overview

Impact Networking, founded in 1999, is a national managed service provider (MSP) headquartered in Lake Forest, Illinois. The company offers a comprehensive suite of services, including managed IT, cybersecurity, digital transformation, marketing, and print services, catering to businesses of all sizes. With over 900 industry experts, Impact Networking operates from 23 locations across the United States, supporting thousands of clients.

Mission and Vision

Impact Networking aims to transform businesses from the inside out by integrating technology, expertise, and outstanding customer service. The company's mission is to serve as advisors and support systems for businesses seeking to eliminate day-to-day maintenance and focus on more meaningful, strategic work.

Key Strategic Focus

Core Objectives and Specializations

Impact Networking specializes in developing and executing customized strategies that enhance the technical, financial, operational, and creative aspects of businesses. Their service offerings include:

Managed IT & Cloud Services: Ensuring robust and scalable IT infrastructure.

Cybersecurity: Protecting businesses from evolving digital threats.

Digital Innovation: Implementing cutting-edge technologies to drive business growth.

Print & Document Management: Streamlining document workflows and reducing costs.

Branding & Marketing: Enhancing brand presence and market reach.

The company targets a diverse range of industries, providing tailored solutions to meet specific market needs.

Financials and Funding

Revenue and Growth

As of January 2025, Impact Networking's annual revenue is estimated at $105 million, with a revenue per employee of approximately $103,858. The company has experienced a 4.58% increase in employee count, reflecting its growth trajectory.

Funding

Specific details regarding funding history and notable investors are not publicly disclosed.

Technological Platform and Innovation

Proprietary Technologies and Methodologies

Impact Networking leverages a robust technological infrastructure to deliver its services. The company's tech stack includes:

Microsoft Dynamics NAV: For comprehensive accounting solutions.

Crazy Egg and Facebook Pixel: For advanced analytics and user behavior tracking.

Google Call Conversion Tracking: To measure the effectiveness of marketing campaigns.

Modernizr: Ensuring compatibility across various web browsers.

ZoomInfo: For lead generation and market intelligence.

LivePerson: Providing live chat support to enhance customer service.

Yoast SEO: Optimizing online content for search engines.

These technologies enable Impact Networking to offer innovative and efficient solutions to its clients.

Leadership Team

Key Executives

Michael Lepper: Chief Executive Officer/Partner

Dan Ewald: Chief Executive Officer

Alex C.: Chief Operating Officer

These leaders bring extensive experience and strategic vision to the company, driving its growth and innovation.

Competitor Profile

Market Insights and Dynamics

The managed services industry is highly competitive, with numerous players offering a range of IT and business solutions. Impact Networking's focus on integrated services positions it uniquely in the market.

Competitor Analysis

Key competitors include:

H.A.: Based in Eden Prairie, Minnesota, H.A. offers similar IT services and generates approximately 9.47% of Impact Networking's revenue.

Groupware: Operating in the cloud computing industry, Groupware generates $32 million less in revenue compared to Impact Networking.

IntegraONE: Specializing in telecommunications equipment, IntegraONE has 781 fewer employees than Impact Networking.

These competitors offer overlapping services, making differentiation and innovation crucial for Impact Networking's continued success.

Strategic Collaborations and Partnerships

Impact Networking has established partnerships with industry leaders to enhance its service offerings. Notably, the company has partnered with CallTower, a provider of cloud-based communication solutions, to expand its capabilities in unified communications.

Operational Insights

Employee Experience

Impact Networking places a strong emphasis on employee satisfaction and culture. According to a Great Place To Work® survey, 85% of employees consider it a great place to work, compared to 57% at a typical U.S.-based company. Employees highlight the company's focus on responsibility, welcoming environment, and celebration of special events.

Awards and Recognition

The company has received numerous accolades, including:

Fortune Best Workplaces in Chicago™ 2024 (Small And Medium): Ranked #34.

Fortune Best Workplaces in Chicago™ 2022 (Small And Medium): Ranked #25.

These recognitions underscore Impact Networking's commitment to fostering a positive work environment.

Strategic Opportunities and Future Directions

Impact Networking's strategic roadmap focuses on continuous innovation and expansion. The company plans to:

Expand Service Offerings: By integrating emerging technologies and solutions to meet evolving client needs.

Enhance Market Presence: Through strategic partnerships and geographic expansion.

Invest in Employee Development: By providing top-notch training and career advancement opportunities to maintain a knowledgeable and fulfilled workforce.

These initiatives position Impact Networking to capitalize on growth opportunities and maintain its competitive edge in the managed services industry.