Imperial Company Market Research Report
Company Overview
- Name: Imperial
- Mission: No specific mission statement is available.
- Founded: The company was founded in 1979 by Paul Tims.
- Key People:
- Paul Tims (Founder)
- Lance Whorton (President)
- Michael Dry (Vice President)
- John Slaughter (COO)
- Ryan Myers (CFO)
- Angela McAfee (Chief People Officer)
- Craig Hunt (CTO)
- Headquarters: 2020 North Mingo Road, Tulsa, OK 74116
- Number of Employees: Over 850
- Revenue: Annual sales of over $150 million
- Known For: Imperial is known for its traditional vending, micro markets, corporate dining, catering, and coffee services.
Products
Vending Services
- Snack Vending Machines: Offer a variety of snacks including chips, candy, and pastries.
- Beverage Vending Machines: Dispense cold and hot drinks like soda, coffee, and tea.
- Combination Vending Machines: Offer snacks and drinks simultaneously.
Key Features:
- High-quality machine options
- Regular servicing and maintenance
- Cashless technology with encrypted credit card data
Micro-Markets
- Description: Creates a self-service convenience store experience in break rooms.
- Product Options: Includes fresh and healthy foods, snacks, and drinks with advanced self-checkout kiosk systems.
Key Features:
- Customized market place with 300-400 product selections
- Daily fresh food production with local sourcing
- Loyalty Club program offering promotions and coupons
Office Coffee Service
- Description: Provides fresh office coffee with commercial-grade equipment and full servicing.
Key Features:
- Convection roasted high-quality Arabica beans
- Bi-weekly service visits to stock and clean
- Customized coffee equipment setups based on needs
Recent Developments
- New Products Launched:
- Chili Mac and Cheese: A bold twist on classic mac and cheese with spicy chili.
- Honey Hot Chicken Tenders: Crispy tenders with a sweet and spicy honey glaze.
- Innovations:
- Implementing the Cantaloupe system for better inventory management.
- Fresh and abundant fruit cup offerings to capitalize on prime fruit season.
- Partnerships:
- Collaboration with local partners like Lisa Bain Ministries and City Lights to give back to the community.
Summary
Imperial is a robust service provider in the vending and food service industry, with a significant presence across multiple states. The company emphasizes quality, fresh food options, innovative technology, and exceptional customer service. Their extensive range of services, including vending machines, micro-markets, and office coffee services, highlights their commitment to meeting diverse customer needs. Recent product introductions like the Chili Mac and Cheese, paired with strategic initiatives like the Cantaloupe system, showcase Imperial's adaptive and forward-thinking approach in the marketplace.
