Company Research Report: Inbox Health
Company Overview
- Name: Inbox Health
- Mission: To make every patient payment experience clear and convenient by providing a personalized patient billing experience that reduces waste and improves payment metrics.
- Founded by: Blake Walker and Simon Kaluza
- Key People:
- Blake Walker, Co-Founder & CEO
- Simon Kaluza, Co-Founder & CTO
- Charles Gamble, COO
- Robbie Abt, Chief Revenue Officer
- Patrick Block, Chief Financial Officer
- James Kanka, Senior Vice President of Marketing
- Jesse Shoplock, Senior Vice President Business Development
- Headquarters: 470 James St, Unit 001, New Haven, CT 06513
- Number of Employees: 50+
- Revenue: No information available
- Notable Information: Inbox Health is known for its innovative patient billing communication platform that improves medical billing processes and enhances the patient experience.
Products
- Patient Billing
- Description: Automated, personalized billing cycles.
- Key Features:
- Customized billing cycles.
- Automated follow-up communications.
- Integration with practice management systems.
- Patient Support
- Description: Smart patient interactions that reduce the support burden.
- Key Features:
- Real-time chat, email, and SMS support.
- HIPAA-compliant communication.
- Patient Payments
- Description: Accelerating collection speeds and revenue.
- Key Features:
- Multiple payment options including credit card, digital wallet, ACH, phone, and check.
- Payment plans offered automatically.
- Patient Experience
- Description: Enhancing patient satisfaction and payment behavior.
- Key Features:
- Personalized billing engagement.
- Responsive support and patient portal access.
Recent Developments
- New Products and Features:
- Mailbox: A new product to manage and automate the deposit and posting of mailed patient payments.
- Real-time Chat: A modern communication tool integrated for instant patient interaction.
- IVR System: Enhanced inbound call management.
- New Partnerships:
- Partnership with Nobility RCM to ease management of patient accounts receivable.
- Collaboration with Healthpac for better integration of patient billing experiences.
- Recent Appointments:
- Patrick Block as Chief Financial Officer to drive financial operations and revenue growth.
- James Kanka and Jesse Shoplock as leads to bolster company’s marketing and business development strategies.
- Awards and Recognitions:
- Ranked #1 on the 2023 Marcum Tech Top 40 for fastest-growing technology and life sciences companies in Connecticut.
- Raised $22.5M in Series B funding to support platform expansion.
Conclusion
This report outlines the strategic initiatives and advanced technology solutions offered by Inbox Health, aimed at modernizing patient billing and supporting the healthcare economy. The company's latest partnerships, product innovations, and leadership enhancements are aligned to support its mission and drive future growth.
Note: For any field with missing data, additional company research or direct inquiries to corporate communications at Inbox Health might be necessary.
