Company Market Research Report: Independent Health Association, Inc.

Company Overview

• Name: Independent Health Association, Inc.

• Mission: To improve the health and well-being of the Western New York community through exceptional healthcare services and community engagement.

• Founded: 1980

• Founder: Derived from a graduate school project at the University at Buffalo.

• Key People: Michael W. Cropp, M.D., MBA - President and Chief Executive Officer

• Headquarters: Western New York, USA

• Number of Employees: More than 1,100 associates

• Revenue: No information is available

• Known For: Renowned for the RedShirt® Treatment, a commitment to exceptional customer service and preventive health care.

Products

• Individual & Family Plans

• Low-cost health plans focused on preventive care to keep members healthy.

• Key Features: Comprehensive coverage, affordability.

• Medicare Plans

• Medicare Advantage plans tailored to meet budgetary and health needs.

• Key Features: Diverse plan options, competitive prescription coverage.

• State Plans

• Includes Medicaid, Child Health Plus, and the Essential Plan.

• Key Features: Accessibility to state-sponsored health benefits.

Recent Developments

• Recognition:

• Independent Health was named one of the best insurance companies for Medicare Advantage by U.S. News & World Report for six consecutive years (2020-2025).

• Earned a 5-Star rating from NCQA in 2024.

• Ranked as second-highest for member satisfaction in the New York region by J.D. Power in May 2024.

• Partnerships:

• Joined Transparency-Rx, expanding collaboration initiatives to empower patients across the healthcare spectrum.

• Continued partnership with Reddy Bikeshare, launching the ninth season with new Reddy+ e-bikes.

• Community Initiatives:

• Engages in the Health & Wellness Challenge with partners like the Buffalo Bills to promote healthy living.

• Sponsors National Bike Month and various local health programs.

• Awards:

• Honored among the “Best Companies to Work for in New York” every year consecutively by programs recognizing top workplaces.

Additional Information

While much information on community outreach, employee satisfaction, and recognitions is available, certain financial specifics such as revenue and detailed product descriptions remain undisclosed. Despite this, Independent Health's ongoing achievements and strategic partnerships underscore its significant role in enhancing local health services in Western New York.