Infor Global Solutions Company Profile

Background

Infor Global Solutions, founded in 2002, is a multinational enterprise software company headquartered in New York City. The company specializes in providing industry-specific, cloud-based business software solutions designed to streamline operations and enhance efficiency across various sectors. Infor's mission is to deliver comprehensive, user-friendly applications that integrate seamlessly into existing systems, leveraging data science and prioritizing user experience. With a presence in over 100 countries and serving more than 60,000 organizations worldwide, Infor plays a significant role in facilitating digital transformation and helping businesses navigate market disruptions.

Key Strategic Focus

Infor's strategic focus centers on developing complete industry suites in the cloud, tailored to specific sectors such as manufacturing, healthcare, retail, and distribution. The company emphasizes the following core objectives:

• Industry-Specific Solutions: Creating micro-verticals that address the unique challenges of various industries, ensuring easier implementation and greater relevance.

• Cloud Deployment: Utilizing Amazon Web Services (AWS) to offer scalable and flexible cloud-based solutions through its CloudSuite product line.

• User Experience: Prioritizing intuitive design and user-friendly interfaces to enhance customer satisfaction and adoption rates.

• Data Science Integration: Leveraging artificial intelligence (AI) and machine learning to provide predictive analytics and improve decision-making processes.

Infor targets primary markets including manufacturing, healthcare, retail, and distribution, aiming to provide solutions that cater to the specific needs and complexities of these industries.

Financials and Funding

Infor has experienced significant financial growth and investment over the years:

• Koch Industries Acquisition: In February 2020, Koch Industries acquired Infor from Golden Gate Capital, valuing the company at $11 billion.

• Previous Investments: Prior to the acquisition, Koch Equity Development LLC invested $2.68 billion in Infor in February 2017, obtaining a two-thirds ownership stake.

These investments have been utilized to enhance product development, expand cloud offerings, and pursue strategic acquisitions to strengthen Infor's market position.

Pipeline Development

Infor's product development pipeline focuses on enhancing existing solutions and introducing new offerings to meet evolving market demands:

• CloudSuite Expansion: Continuous development of industry-specific CloudSuite applications to provide comprehensive cloud-based solutions.

• AI and Machine Learning Integration: Incorporating advanced analytics and AI capabilities into products to offer predictive insights and automation features.

• User Experience Enhancements: Ongoing improvements to user interfaces and functionality to ensure intuitive and efficient user interactions.

Infor's development strategy includes regular updates and enhancements, with major product releases following a bi-annual cycle to help organizations better plan for onboarding new technologies.

Technological Platform and Innovation

Infor distinguishes itself through its technological platforms and commitment to innovation:

• CloudSuite: A comprehensive suite of cloud-based applications tailored for specific industries, offering scalability and flexibility.

• Infor ION: An integration and messaging platform that facilitates seamless connectivity between Infor and third-party applications.

• Ming.le: A social collaboration platform that enhances communication and workflow within organizations.

• Hook & Loop: Infor's in-house design agency focused on improving user experience and interface design.

These platforms leverage proprietary technologies and methodologies, including AI-driven analytics and machine learning algorithms, to provide intelligent and adaptive solutions.

Leadership Team

Infor's leadership team comprises experienced professionals dedicated to driving the company's strategic vision:

• Kevin Samuelson: Chief Executive Officer (CEO)

• Background: Appointed CEO in 2019, Kevin has been with Infor since 2002, serving in various roles including Chief Financial Officer and Head of Mergers and Acquisitions.

• Contributions: Instrumental in overseeing Infor's growth strategy and financial operations.

• Charles Phillips: Former CEO

• Background: Served as CEO from 2010 to 2019, previously President of Oracle Corporation.

• Contributions: Led Infor's transformation into a cloud-based software provider and expanded its industry-specific solutions.

The leadership team continues to focus on innovation, customer satisfaction, and strategic growth initiatives.

Competitor Profile

Infor operates in a competitive landscape with several key players:

• SAP: A global leader in enterprise software, offering a wide range of ERP solutions across various industries.

• Oracle: Provides comprehensive cloud applications and platform services, including ERP systems.

• Microsoft Dynamics: Offers ERP and CRM solutions tailored for small to medium-sized businesses.

• Epicor Software: Focuses on industry-specific ERP solutions, particularly for manufacturing and distribution sectors.

Infor differentiates itself by offering deeply integrated, industry-specific solutions with a strong emphasis on user experience and cloud deployment.

Strategic Collaborations and Partnerships

Infor has established significant partnerships to enhance its offerings:

• Amazon Web Services (AWS): Utilizes AWS infrastructure to deliver its CloudSuite applications, ensuring scalability and reliability.

• Koch Industries: As the parent company, Koch provides financial backing and strategic support, enabling Infor to pursue growth initiatives and technological advancements.

These collaborations strengthen Infor's market position and innovation capacity.