Infosys BPM Company Report
Company Overview
Name
Infosys BPM Limited
Mission
Reimagining business processes with next-generation digital services.
Founded
April 2002 by Infosys Limited.
Key People
- No information is available.
Headquarters
No information is available.
Number of Employees
58,090 employees, as of June, 2024.
Revenue
Infosys BPM joins the three-comma club, crossing $1B in revenues.
What is the Company Known For?
Infosys BPM is known for providing end-to-end transformative business process management (BPM) services across industries and service lines. It has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last five years.
Products
Products Offered
1. Finance and Accounting
- Description: Offers finance and accounting outsourcing services to support end-to-end finance functions.
- Key Features:
- Processing services for Procure-to-Pay, Order-to-Cash, Record-to-Report
- Financial planning and analysis
- Compliance and tax support
- Automation and AI for efficiency
2. Human Resources Outsourcing
- Description: Provides high-performing HR functions that support business objectives.
- Key Features:
- Payroll outsourcing
- Recruitment outsourcing
- Learning services
- Benefits administration
3. Robotic Process Automation
- Description: Implements automation to transform business processes.
- Key Features:
- Intelligent process automation
- RPA combined with AI for efficient workflows
4. Generative AI
- Description: Embedding generative AI technologies into business operations.
- Key Features:
- 12,000+ AI use cases
- Over 150 pre-trained AI models
- AI ethics and responsible AI design
5. Master Data Management
- Description: Improves data accuracy and consistency.
- Key Features:
- Data digitization
- Data migration
- Spatial modeling
- Analytics
6. Customer Services
- Description: Enhances customer experience through various service models.
- Key Features:
- Customer care services
- Service desk services
- Contact center consulting
- Support services
7. Business Transformation Services
- Description: Operational transformation through cutting-edge technology and frameworks.
- Key Features:
- Digital GBS
- Digital process re-engineering
- Big Data analytics
Recent Developments
Recent Recognitions
- 2024 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing:
Recognized as a Leader.
- ISG Provider Lens™:
Multiple recognitions including procurement services, insurance platform solutions, and finance and accounting outsourcing.
- 2023 ISG Star of Excellence™ Award:
Recognized in HR outsourcing.
New Products and Features
- Infosys Topaz:
- Drives AI-first digital operations with over 12,000 AI assets, including solutions, services, and platforms.
- Developments in AI:
- More than 150 pre-trained AI models introduced.
- Extensive focus on AI ethics and responsible AI design.
New Partnerships
- Expansion in EMEA:
- Significant investment in AI capability building, including partnerships with academia and in-house learning via Infosys Springboard.
- Scratch & Steel:
Developed in partnership with key market leaders to enhance business process management solutions.
Conclusion
Infosys BPM continues to solidify its position as a leader in business process management through constant evolution and innovation. By integrating advanced technologies such as AI and ML, the company aims to enhance process efficiency and achieve superior business outcomes for its clients globally.
