InfoTrack US Company Profile

Background

InfoTrack US is a legal technology firm specializing in streamlining litigation workflows through innovative software solutions. Established as a subsidiary of the Australian company InfoTrack, it has expanded its presence to the United States, offering a comprehensive platform that integrates legal data, services, and intelligent search capabilities. The company's mission is to enhance the efficiency and accuracy of legal professionals by providing tools that automate routine tasks, thereby allowing them to focus more on client service. InfoTrack US operates within the legal technology industry, playing a significant role in transforming traditional legal processes through digital innovation.

Key Strategic Focus

InfoTrack US's strategic focus centers on automating and simplifying the litigation process for law firms and legal professionals. Core objectives include:

Automation of Routine Tasks: Developing software that automates repetitive tasks such as court filings, process serving, and document management.

Integration with Legal Software: Ensuring seamless integration with popular case management systems like Clio, Smokeball, LEAP, and Time Matters®, facilitating a unified workflow.

Enhancing Efficiency and Accuracy: Providing tools that reduce errors and increase productivity, thereby improving overall service delivery.

The company specializes in eFiling, service of process, eSignatures, and other court-related tasks, targeting law firms, legal departments, and businesses requiring efficient litigation support.

Financials and Funding

InfoTrack US is a privately held subsidiary of InfoTrack, which is owned by ATI Global, an Australian company. Specific financial details regarding InfoTrack US's funding history, total funds raised, and notable investors are not publicly disclosed. The company has been recognized as a "Great Place to Work" and has been included in the "65 Best Small and Medium Workplaces in New York 2025" list, indicating a positive work environment and employee satisfaction.

Pipeline Development

InfoTrack US continually develops and refines its suite of legal technology solutions. A notable recent development is the launch of InfoTrack Intelligence in 2025, an AI-powered eFiling platform that enables legal professionals to file court documents in under 60 seconds. This innovation aims to transform court filing processes by leveraging artificial intelligence to read and understand legal filings, thereby reducing risk, costs, and complexity.

Technological Platform and Innovation

InfoTrack US distinguishes itself through several technological innovations:

Proprietary Technologies: The company has developed an AI-powered eFiling platform that automates the filing of court documents, significantly reducing the time and effort required for legal professionals.

Scientific Methods: Utilizing machine learning algorithms, InfoTrack's platform can interpret and process legal documents, ensuring accurate and efficient filings.

AI-Driven Capabilities: The integration of artificial intelligence into their eFiling system allows for rapid processing and filing of court documents, enhancing productivity and reducing errors.

Leadership Team

The leadership team at InfoTrack US comprises experienced professionals dedicated to driving the company's mission forward:

Ed Watts: Chief Executive Officer. Ed has been instrumental in leading InfoTrack US, focusing on expanding its presence in the U.S. market and overseeing the development of innovative legal technology solutions.

Jim Cabral: Vice President, Court Relations. Jim plays a crucial role in managing relationships with court systems and ensuring the company's services meet legal standards and requirements.

Eunbin Rii: Vice President of Product. Eunbin oversees product development, ensuring that InfoTrack's offerings align with the evolving needs of the legal industry.

Donna Hacker: Vice President of Finance. Donna manages the financial operations of InfoTrack US, ensuring fiscal responsibility and supporting strategic growth initiatives.

Richard Heinrich: Vice President of Sales and Marketing. Richard leads the sales and marketing teams, driving customer acquisition and brand awareness in the competitive legal technology market.

Fernan Kalaw: Director of Customer Support. Fernan ensures that clients receive exceptional support, addressing inquiries and resolving issues promptly to maintain high customer satisfaction.

In December 2023, InfoTrack US announced the appointment of Laurie Pace as Vice President of Marketing. Laurie brings extensive experience in marketing strategy and execution, aiming to enhance the company's brand presence and customer engagement.

Competitor Profile

Market Insights and Dynamics

The legal technology market is experiencing significant growth, driven by the increasing adoption of digital solutions to streamline legal processes. The demand for automation in court filings, document management, and case tracking is rising, presenting opportunities for companies like InfoTrack US to expand their offerings.

Competitor Analysis

Key competitors in the legal technology space include:

Trellis Research: Provides court data analytics and case law research tools, focusing on enhancing legal research capabilities.

ECFX: Specializes in electronic court filing solutions, aiming to simplify the filing process for legal professionals.

Premonition: Offers litigation analytics and attorney performance data, assisting law firms in making informed decisions.

These competitors offer various solutions that overlap with InfoTrack US's services, contributing to a dynamic and competitive market environment.

Strategic Collaborations and Partnerships

InfoTrack US has formed strategic partnerships to enhance its service offerings:

Integration with MyCase: In February 2023, InfoTrack US integrated its services with MyCase, a legal practice management software, enabling law firms to file documents online in civil courts and serve them to parties across all U.S. states.

Acquisition of Green Filing: In August 2021, InfoTrack US acquired Green Filing, a company specializing in electronic court filing solutions, to expand its capabilities and market reach.

Operational Insights

InfoTrack US differentiates itself through its focus on automation and integration, offering a unified platform that connects with existing legal software systems. This approach enhances operational efficiency and reduces the learning curve for legal professionals adopting new technologies.

Strategic Opportunities and Future Directions

Looking ahead, InfoTrack US aims to:

Expand Service Offerings: Develop additional tools and features that address emerging needs in the legal industry.

Enhance AI Capabilities: Further integrate artificial intelligence to improve document processing and decision-making support.

Strengthen Market Presence: Increase brand awareness and customer acquisition through targeted marketing and strategic partnerships.

Contact Information

Website: www.infotrack.com

Social Media: LinkedIn company page

InfoTrack US continues to innovate and lead in the legal technology sector, providing solutions that empower legal professionals to work more efficiently and effectively.