Overview
Insurance Warehouse LLC is a family-owned independent insurance agency located in New Baltimore, Michigan. It operates as a "Super Brokerage," enabling the company to source multiple insurance providers to offer optimal rates for clients. The agency emphasizes high-quality service and offers a wide range of insurance products tailored to individual and group needs.
Services Offered
Insurance Warehouse presents a comprehensive suite of insurance services, including:
- Health Insurance (ACA and Alternatives)
- Life Insurance
- Medicare Insurance
- Disability Insurance
- Long-Term Care and Final Expense Insurance
- Accident and Critical Illness Insurance
- Commercial and Auto/Home Insurance
The agency's strategy revolves around delivering a one-stop-shopping experience for clients, enabling efficient handling of diverse insurance needs with quality and variety for each coverage requirement.
Company Leadership
The leadership team at Insurance Warehouse is made up of siblings Eric, Carrie, and Craig Skarnes. Eric Skarnes is the President, focusing on understanding client needs to tailor suitable insurance policies. Carrie Skarnes Sartorelli serves as the Vice President, while Craig Skarnes is the Director of Sales. Their combined experience and commitment ensure that clients receive expertly crafted and personalized insurance solutions.
Customer Experience and Feedback
The agency takes pride in exceptional customer service, with numerous positive testimonials emphasizing the expertise of their staff, notably Victor Whang. Victor is praised for his deep knowledge and ability to elucidate insurance options, enabling clients to make well-informed choices.
Key aspects of customer feedback include:
- Personalized and comprehensive insurance advice.
- Responsive and attentive service.
- Detailed guidance on Medicare and health insurance options.
Reputation and Accessibility
Insurance Warehouse maintains an impressive customer rating of 5.0 stars based on 68 reviews, reflecting high customer satisfaction. Clients value the agency's transparent communication and support throughout different insurance decisions, with no pressure involved.
Contact Information
- Phone: (586) 623-5629
- Email: info@InsWH.com
- Address: 51150 Washington St, New Baltimore, MI 48047
- Business Hours: Monday to Friday, 9:00 am - 5:00 pm; Saturdays and Sundays by appointment only.
Insurance Warehouse facilitates both in-person and virtual consultations to cater to client preferences, ensuring comprehensive coverage solutions are easily accessible.
Competitor Profiling
Key Competitors
1. Litaker Insurance
- Location: Charlotte, North Carolina
- Established: 1933
- Ownership: Family-owned, fourth generation
- Services: Specializes in personal and commercial insurance, offering a range of products tailored to individual needs.
- Differentiators: Emphasizes long-term client relationships, partnerships with over 30 top-rated insurance companies, and a highly personalized service experience based on reliability and community commitment.
2. Marshik Insurance Agency
- Location: Little Falls, Minnesota
- Established: 1966
- Operating Model: Premier independent agency known for competitive rates and custom policy solutions.
- Offerings: Personal and business insurance, including auto, home, business, health, and life insurance.
- Strengths: Over 75 years of combined staff experience and status as a Trusted Choice Agent.
3. PHD Insurance Brokers
- Location: Los Alamitos, California
- Revenue: $7.8 million
- Employees: 22
- Services: Full-service broker with representation of over 50 companies, offering a wide service portfolio.
- Competitive Edge: Emphasizes personalized service and responsiveness through superior online services and tailored insurance products.
4. Fortress Insurance
- Specialization: Professional liability insurance for dentists.
- Business Model: Niche provider leveraging deep expertise in dental professional liability, positioning as a specialized competitor in this space.
Competitive Analysis
Insurance Warehouse LLC contends with vigorous competition, primarily from established and regionally-focused independent insurance agencies like Litaker and Marshik, known for personalized service and industry relationships. The company also competes with PHD Insurance Brokers, which leverages expansive service offerings and technological integration. Fortress Insurance, although niche, introduces specialization challenges in professional liability. Each competitor's unique strengths and strategic approaches present diverse challenges and opportunities for Insurance Warehouse's market positioning.
