Company Research Report: InSync.AI

Company Overview

Name, Mission of the Company

Company Name: InSync.AI
Mission: Making conversational AI accessible and easy to implement for enterprises without requiring significant time or effort from their side.

When was the Company Founded and By Whom

Founded By: Raj Ramaswamy and Ashish Parnami
No information on the founding date is available.

Key People in the Company

Raj Ramaswamy: CEO & Co-Founder

Ashish Parnami: CTO & Co-Founder

Scott Sapire: VP Sales

Girish Nair: Lead Architect

Manish Jain: Manager Data Science

Anisha Jayan: Tech Lead

Prasanna Kumar K: Editorial Project Manager

Shrisha S Bhat: Sn. Technical Product Manager

Where is the Company Headquartered

Headquarters (USA): Riverpark Tower, 333 W San Carlos St, San Jose, CA 95110, USA

Headquarters (India): Indiqube Orion, 4th Floor, 24th Main, HSR Layout, Bangalore-560102, India

Number of Employees

No information is available.

Revenue of the Company

No information is available.

What is the Company Known For

InSync.AI is known for its AI-driven customer support automation solutions tailored for mid-market and enterprise businesses. The products are designed to drive sales, improve customer acquisition, and scale support operations cost-effectively.

Products

What Products Do They Offer

1. Chat AI for Customer Support
2. Chat AI for E-Commerce
3. Chat AI for Education
4. Email AI
5. Agent AI
6. InSync Browser Co-Pilot (beta)

High-Level Description of the Products & Key Features

Chat AI for Customer Support:

Description: Automates customer interactions for support purposes.

Key Features:

Intent Analysis: Understands customer queries better than traditional solutions.

Real-Time Analytics: Provides comprehensive reporting and insights.

Seamless Integration: Integrates smoothly with existing support systems.

Chat AI for E-Commerce:

Description: Enhances customer experience in eCommerce platforms by guiding users to the right products.

Key Features:

Product Discovery Experience: Uses customer intent to aid product search.

24/7/365 Sales Support: Provides continuous support for sales queries.

Optimizes Growth: Offers deep insights into customer journey across pages.

Chat AI for Education:

Description: Facilitates automated support for educational institutions.

Key Features:

Customizable Responses: Tailors responses according to educational needs.

Secure Integration: Ensures data privacy and security.

Email AI:

Description: Automates email support processes to enhance customer service.

Key Features:

AI-Powered Responses: Crafts context-aware email responses.

Workflow Automation: Streamlines frequently asked questions and common tasks.

Agent AI:

Description: Aids human agents by providing additional AI-driven support.

Key Features:

Real-Time Assistance: Supports live agents during interactions.

Reduces Workload: Automates routine tasks allowing agents to focus on complex issues.

InSync Browser Co-Pilot (beta):

Description: Provides a co-pilot feature for web browsers to enhance productivity.

Key Features:

Browser Integration: Seamlessly integrates with most web browsers.

Task Automation: Automates repetitive browsing tasks.

Recent Developments

What are the Recent Developments in the Company

Launch: The “InSync Browser Co-Pilot (beta)” is one of the more recent introductions.

What are the New Products Launched

No information on any other new product launches is available.

What are the New Features Added to the Existing Products

No-Fee Development Work: Any development work including new use cases, FAQ enrichment, and the implementation of custom AI features is offered for free.