Company Research Report: Interact Software

Company Overview

Name and Mission

• Company Name: Interact Software

• Mission: To inform and connect every organization’s greatest asset: its people. They focus on revolutionizing business communication by offering a secure and accessible digital home for organizations, aimed at transforming employee engagement, internal communications, and workplace productivity.

Foundation and Key Details

• Founded: No information is available

• Founders: No information is available

• Key People:

• CEO: Simon Dance

• Data Protection Officer: Daniel Wardin

• Headquarters: Interact operates globally with offices in New York, Manchester, Tulsa, Warsaw, London, and Dubai.

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: Interact Software is recognized for providing intranet software that enhances internal communications, boosting employee engagement and productivity. They are trusted by over 1,500 organizations worldwide.

Products

Product Offerings

Interact Software offers various products focused on improving internal communications and employee engagement.

1. Intranet Software

• High-level Description: Provides a central digital hub for internal communications and employee engagement.

• Key Features:

• Rich content management

• Personalized homepages and user experiences

• Mobile app for on-the-go access

• Integration with existing tools like Microsoft 365 and Google Workspace

• Data encryption and secure architecture

2. Employee Newsletter

• High-level Description: Simplifies internal email communications by managing content and distribution.

• Key Features:

• Drag-and-drop email creation

• Templates for consistent branding

• Multi-channel message distribution

• Advanced analytics for tracking email engagement

3. Idea Management

• High-level Description: Encourages innovation by allowing employees to contribute and develop new ideas.

• Key Features:

• Scalable idea sourcing

• Customizable campaigns

• Integration with Microsoft Teams and Viva

• Analytics for measuring ROI of ideas

4. Pulse Surveys

• High-level Description: Measures and tracks employee sentiment regularly.

• Key Features:

• Custom and quick-fire surveys

• Employee Net Promoter Score (eNPS)

• Sentiment analysis

• Dynamic targeting for relevant questions

5. Social Advocacy

• High-level Description: Transforms employees into brand advocates by simplifying the sharing of public news and promotions.

• Key Features:

• One-click social sharing

• Social sharing analytics

• Customizable messages and links

Recent Developments

Meta Workplace Discontinuation

• Announcement by Meta: Meta has announced the discontinuation of its Workplace platform that will affect businesses globally.

• Impact and Recommendations:

• Current Workplace users have until August 31, 2025, to fully transition.

• Interact is positioned as an alternative to Meta’s Workplace, emphasizing its 20 years of experience in employee communication tools.

• Interact provides support for businesses transitioning from Workplace to ensure a smooth migration process.

Awards and Recognition

• ClearBox Consulting: Named Interact a standout global intranet choice for 2024.

• IDC MarketScape: Selected Interact Software as a Leader in the "Worldwide Experience-Centric Intelligent Digital Workspaces 2024" category.

• Gartner Magic Quadrant: Named Interact as a leader in Intranet Packaged Solutions for large enterprises.

Product Enhancements

• Interact AI: Enhanced with better summarization and context-aware features. It integrates with tools like Microsoft Copilot and ChatGPT for Business to revolutionize content creation and personalization.

Partnerships and Acquisitions

• Acquisition of Sideways 6: To improve employee engagement through advanced feedback and idea management capabilities.

Community and Events

• Interactive Global Community: Launched an active global community to connect customers, share best practices, and provide exclusive updates and support.

• Upcoming Events:

• Communicate Dubai Seminar (Oct 8, 2024)

• Ragan’s Internal Communications Conference (Oct 16, 2024)

• Ragan’s Future of Communications Conference (Nov 13, 2024)

This report outlines the extensive efforts by Interact Software to maintain a leadership position in the intranet and employee engagement market through innovation, recognition, and strategic growth. The company continues to support organizations of all sizes in enhancing their internal communication and overall employee experience.